Enthusiastic professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
Work History
Site Manager
Royal Concierge and Security
Toronto , ON
08.2023 - Current
Managed daily operations of the site, including staff and contractors.
Ensured compliance with safety protocols, regulations and standards.
Monitored job progress to ensure quality standards were met.
Maintained records of inventory, assets, personnel and other relevant data.
Assigned tasks and delegated responsibilities among team members.
Monitored worksite personnel to maintain high levels of quality and performance.
Restaurant Server
Jack Astor
Scarborough, ON
01.2021 - 08.2022
Greeted and seated customers promptly, courteously, and professionally.
Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
Cashier
Wendy's
Toronto, ON
08.2022 - 07.2023
Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
Accepted cash and credit card payments, issued receipts and provided change.
Handled customer complaints in a professional manner to ensure satisfaction.
Monitored dining area to ensure tables are cleared promptly after guests leave.
Balanced cash drawers at the beginning and end of shifts.