Jashandeep Kaur
Brampton,ON
Summary
Polite and professional candidate successful in applying strong communication and problem-resolution skills to each customer issue. A solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.
Overview
3
3
years of professional experience
Work History
Distribution Administrator
KWE (works For Kellogg's)
11.2023 - Current
- Anticipated and resolved transportation issues by working in conjunction with carriers, shipping handlers, and distribution and logistics groups.
- Provide excellence in customer service and first place of contact for client inquiries, concerns, and complaints concerning the Distribution function.
- Maintain and perform accurate inventory counts and prepare timely reports for the same.
- Resolved customer issues promptly, maintaining a high level of satisfaction among clients.
- Personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheet, graphics, etc.
Operations Assistant
KWE (Kintetsu World Express)
10.2022 - 11.2023
- Coordinate special projects, monitor overseas shipments to YYZ, and send pre-alert notices to customers.
- Aids within the operation to ensure accurate paperwork processing to minimize errors
- Provide backup support within the department during busy periods, vacations, and unexpected employee absences
- Participate in proactive team efforts to achieve departmental and company goals
Security Officer
Regal Security
11.2020 - 08.2022
- Issued access cards to authorized personnel to monitor access points.
- Trained new hires on company policies, dispatch procedures, and the use of relevant technology tools for improved job performance.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Education
Business Studies - Business
Seneca College of Applied Arts And Technology
Toronto, ON04.2020
Skills
- Strong problem-solving skills
- Supply chain and logistics management work experience
- Multitasking
- Accurate and detailed
- Critical thinker
- Advanced communication skills
- Data entry
- Deadline driven
- Excellent planner & coordinator
- Dependable and reliable
- Quick learner
- Understanding Customer Needs
- Call Management
Availability
Full Time, 7 days a week
Languages
Punjabi
Hindi
English
Timeline
Distribution Administrator
KWE (works For Kellogg's)
11.2023 - Current
Operations Assistant
KWE (Kintetsu World Express)
10.2022 - 11.2023
Security Officer
Regal Security
11.2020 - 08.2022
Business Studies - Business
Seneca College of Applied Arts And Technology
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