Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.
Overview
1
1
year of professional experience
Work History
Front Desk Assistant
The Submarine Place
07.2023 - 12.2023
Adhered to food handling and hygiene standards and took customer orders.
Meet the expectations of customers with friendly dining experience.
Assist in stocking, shelving, and organizing resources.
Good in handling sub making section.
Assist in cash and online transactions at the counter.· Adhered to food handling and hygiene standards and took customer orders.
Meet the expectations of customers with friendly dining experience.
Assist in stocking, shelving, and organizing resources.
Good in handling sub making section.
Assist in cash and online transactions at the counter.
Front Desk Receptionist
Ramada Hotel
04.2023 - 10.2023
Enhanced customer satisfaction by providing efficient and professional front desk services.
Streamlined office operations for improved productivity with effective organization and communication skills.
Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Increased guest retention by maintaining a welcoming and organized reception area.
Education
Post Graduation - Supply Chain Management - Logistics
Canadore College of Applied Arts And Technology
North Bay, ON
04.2024
Bachelor of Commerce - Accounting, Finance, Banking And Business Studies
Punjab University
05.2018
Skills
Documentation and Recordkeeping
Customer Service
Registration Processes
Inbound Call Management
First Aid, CPR, Alberta food handling and Pro Serve certified
Good in computer skills Microsoft office, word and PPTs
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Front Desk Assistant
The Submarine Place
07.2023 - 12.2023
Front Desk Receptionist
Ramada Hotel
04.2023 - 10.2023
Post Graduation - Supply Chain Management - Logistics
Canadore College of Applied Arts And Technology
Bachelor of Commerce - Accounting, Finance, Banking And Business Studies
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