Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

JASHANDEEP KAUR

Burlington,ON

Summary

Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.

Overview

1
1
year of professional experience

Work History

Customer Service Associate

Walmart
11.2022 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Informed customers about special promotions and provided detailed information for various products.
  • Responded to customer calls and emails to answer questions about products and services.
  • Handled billing and payment issues following guidelines, resolving disputes properly.



Education

Advanced Diploma - Office Administration

Sheridan College Institute of Technology And Advanced Learning
Mississauga
05.2024

Skills

  • Account Management
  • MS Office Proficiency ex- outlook, PowerPoint, Excel etc
  • Excellent Mathematic skills
  • Project Management
  • Customer Relationship Management
  • Customer Service
  • Customer Complaint Resolution
  • Inbound and Outbound Calling
  • Customer Service and Assistance

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Customer Service Associate

Walmart
11.2022 - Current

Advanced Diploma - Office Administration

Sheridan College Institute of Technology And Advanced Learning

Similar Profiles

CREATE PROFILE
JASHANDEEP KAUR