Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager
Mcdonalds
Toronto, ON
09.2022 - Current
Identified needs of customers promptly and efficiently.
Developed and maintained positive working relationships with staff and our guest.
Managed daily cash intake by counting out registers and tabulating profits.
Coached employees on interactions with customers to drive exceptional service.
Provided coaching and guidance to team members when necessary to improve performance.
Assigned tasks to employees and monitored productivity, performance and task completion.
Crew Trainer
Mcdonalds
08.2021 - Current
Instructed new team members on correct procedures for operations.
Explained goals and expectations required of trainees.
Created detailed reports on employee performance metrics for senior management review.
Education
Associate of Applied Science - Mechanical Engineering Technology
Centennial College of Applied Arts And Technology
Scarborough, ON
04-2022
Skills
Handling Customer Complaints
Shift Checklists
Decision-Making
Payment Processing
Relationship Building
Punctual and Reliable
Energetic and Enthusiastic
Opening and Closing Procedures
Mentoring and Coaching
Training and Mentoring
Certification
Food handler certificate
first Aid and CPR
Timeline
Shift Manager
Mcdonalds
09.2022 - Current
Crew Trainer
Mcdonalds
08.2021 - Current
Associate of Applied Science - Mechanical Engineering Technology