Manpreet Kaur
Calgary,AB
Summary
Organized, courteous and dedicated individual seeking a rewarding position as a Unit clerk, offering strong knowledge of medical terminology, excellent communication skills and expertise in administrative tasks in order to maximize the efficiency of the unit.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Unit Clark
FMC Day Medicine
Foothills Medical Centre, Calgary, AB
10.2023 - 11.2023
- Exhibited a positive and cheerful attitude towards all the people at the unit
- Handled nursing station administrative task, greeted, assisted and directed patients and their families to their assigned rooms.
- Booked appointments of patients according to their therapy plan.
- Check In patients as they come, check their therapy plans and confirm their next appointment.
- Telephone calls are answered and messages are and delivered in a timely manner.
- Prepared biologic's medicine list and confirmed biologic's with patients and pharmacy.
- Operated fax machine, printer, pager messaging system, photocopies, document scanner and other office equipments efficiently.
Customer Service Representative
Mcdonalds, Crossiron
07.2022 - 11.2022
- Set and enforced service standards to keep a consistent, high quality environment devoted to customer satisfaction
- End cashier/cash handling placed orders using the cash register and prepared food and drinks on a daily basis in a timely manner.
Associate
Amazon
Balzac, AB
11.2020 - 08.2021
- Worked varied hours to meet seasonal and business needs.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Greeted customers and offered assistance for increased customer satisfaction.
Customer service Representative
Kapsons
Karnal India
01.2019 - 09.2019
- Resolve customer complaints via phone, email or social media
- Greet customers warmly and try to answer their questions and solve the issues if they have.
Education
Unit Clerk/Medical Office Assistant Course - Medical
Alberta Business & Educational Services (ABES)
Calgary, AB11.2023
Master of Commerce - Accounting
Punjabi University
Patiala India04.2018
Bachelor of Commerce - Accounting
Punjabi University
Patiala India04.2016
Skills
- Proven record of
- Treating clients, co-worker and the public with
- Courtesy and respect
- Reliable, trustworthy and possess strong communication and
- Interpersonal skills
- Possess Keyboarding skills 50 wpm
- I am a Quick learner and have the ability to work under pressure
- Knowledgeable of taking manual and digital BP and performing
- Urinalysis
- Possess in depth knowledge of medical terminology
- Ability to work independently and as a team while performing at a high
- Level of productivity
- Respect and understand the culture differences and treat them equally
Certification
- Certified CPR Training
- Received Netcare Training
- Trauma Informed care
- Received Sunrise clinical Manager (SCM) training
- Received Connect care training
- Workplace Hazardous Information Management System(WHIMS) certificate
Timeline
Unit Clark
FMC Day Medicine
10.2023 - 11.2023
Customer Service Representative
Mcdonalds, Crossiron
07.2022 - 11.2022
Associate
Amazon
11.2020 - 08.2021
Customer service Representative
Kapsons
01.2019 - 09.2019
Unit Clerk/Medical Office Assistant Course - Medical
Alberta Business & Educational Services (ABES)
Master of Commerce - Accounting
Punjabi University
Bachelor of Commerce - Accounting
Punjabi University