Jashan Sharma
Surrey,BC
Summary
Effective communicator, skilled in presenting complex concepts in straightforward ways.
Experienced in time management, establishing priorities, and complying with deadlines.
Collaborative team player who supports others towards achieving team goals.
Able to plan and prioritize tasks and workload to meet deadlines.
Overview
1
1
year of professional experience
Work History
Sales Associate
Madonna Industries
Patiala, India
05.2021 - 04.2022
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Updated databases with new and modified customer data.
- Consulted with customers to resolve service and billing issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Set up and activated customer accounts.
- Greeted customers to determine wants or needs.
Education
High School Diploma -
B.N. Khalsa Senior Secondary School
Patiala, India03-2020
Skills
- Greet and welcome customers in a friendly and professional manner
- Report inventory shortages or discrepancies to management
- Maintain a cash register and handle cash register reconciliation at the end of the shift
- Respond to customer inquiries, including questions about product availability, prices, and special orders
- Collaborated closely with the team to ensure smooth operations and effective communication
Availability
- Monday( After 1:00)
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Sales Associate
Madonna Industries
05.2021 - 04.2022
High School Diploma -
B.N. Khalsa Senior Secondary School
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