Enthusiastic, outgoing and results-driven with a proven track record of exceeding targets and delivering exceptional customer experiences. Skilled at building relationships with clients and vendors, and passionate about creating memorable experiences for guests. Proven ability to lead teams and collaborate with others to achieve goals.
Overview
1
1
year of professional experience
Work History
Crew Member
Happy Singh Street Eats
Surrey, BC
12.2023 - Current
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Promoted a positive work environment through effective communication and teamwork among staff members.
Assisted other team members to achieve goals.
Trained new team members on procedures, customer service, and sales techniques.
Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Became familiar with products to answer questions and make suggestions.
Crew
Church's Chicken
Burnaby, BC
11.2023 - 12.2023
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Kept food preparation area, equipment, and utensils clean and sanitary.
Education
Post-Degree Diploma - Hospitality Management
Vancouver Community College
Bachelor of Arts - English
Punjab University
01.2022
Diploma - Aviation, Hospitality and Travel Management
Frankfinn Institute of Air Hostess
01.2018
Skills
Communication Skills
Quick Learner
Relationship Building
Teamwork
Conflict Management
English
Hindi
Punjabi
Certificates
Serving it Right
Timeline
Crew Member
Happy Singh Street Eats
12.2023 - Current
Crew
Church's Chicken
11.2023 - 12.2023
Post-Degree Diploma - Hospitality Management
Vancouver Community College
Bachelor of Arts - English
Punjab University
Diploma - Aviation, Hospitality and Travel Management