Jashan Dhillon

Resourceful sales executive with several years of experience working independently and collaboratively with team to foster client relationships and drive sales. Identifies decision-makers within prospect account to initiate sales process and deliver successful results. Team-minded in collaborating with management to strategize and improve sales approaches.

• Recognized as 'Employee of the Month' 3 times for exceptional performance and dedication to achieving collection goals.
• Trained and mentored a team of 15 junior collectors, enhancing their negotiation skills and overall performance.
• Utilized advanced skip tracing techniques to locate and contact hard-to-reach debtors, resulting in a 80% increase in contact rates.
• Implemented a customer-centric approach that improved debtor communication and satisfaction, leading to a higher rate of voluntary payments.
• Successfully negotiated settlement agreements that balanced debtor repayment capabilities with company recovery goals.
• Received commendations from management for consistently meeting and exceeding monthly and quarterly collection targets.