Jashan
Toronto,ON
Summary
Highly skilled Administrative Assistant with an Office Administration-Health Services diploma from Sheridan College (GPA: 3.97/4.00). Proficient in managing office operations using QuickBooks and Sage Accounting software. Proficient in YorkMed and Accuro billing and scheduling software. Demonstrated excellent customer service, confidentiality, and time management skills. Adept at handling patient interactions and administrative tasks in fast-paced environments, with a strong foundation in medical terminology. Eager to leverage organizational expertise and a positive attitude to contribute to a dynamic team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Concierge Supervisor
Paragon Security
07.2024 - Current
- Oversee, train, and manage front desk staff, ensuring smooth daily operations and high team performance
- Managed calls, emails, amenity-booking and appointment scheduling, ensuring efficient front desk operations
- Maintained accurate visitor logs and performed data entry and filing tasks
- Prepared documents and collaborated with management to address tenant concerns
- Handled guest complaints promptly, ensuring swift resolution and fostering positive relationships with customers.
Administrative Assistant
Ray Lawson Medical Clinic
07.2023 - 06.2024
- Managed front desk operations, including scheduling appointments and greeting clients
- Conducted data entry for billing, processed invoices, and managed patient records with confidentiality
- Handled emails, calls, and correspondence, ensuring prompt resolution of inquiries
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Head Student Ambassador Coordinator
Sheridan College
10.2023 - 04.2024
- Boosted program visibility by developing marketing materials and managing social media accounts.
- Provided ongoing support for ambassadors, addressing concerns and offering guidance as needed.
- Developed training materials to better prepare ambassadors for their roles and responsibilities.
- Improved communication between ambassadors and administration through regular meetings and updates.
Education
Ontario College Diploma - Office Administration-Health Services
Sheridan College
Mississauga, ON04.2024
Skills
- Proficient in Microsoft Office (Word, Excel, PowerPoint, etc)
- Strong knowledge of Medical Terminology
- Fast and accurate typing skills
- Skilled in document proofreading
- Experienced with York-Med and Accuro billing/scheduling software
- Excellent communication and interpersonal abilities
- Familiar with basic accounting principles and financial reporting
- Organized, punctual, and optimistic
- Effective time management and scheduling
- Able to work under high-stress conditions
- Experienced in coordinating meetings, events, and travel arrangements
- Capable of drafting, proofreading, and editing professional emails and reports
Personal Information
Title: Administrative Assistant
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Full Professional
Certification
Ø First Aid & CPR certification
Ø Proficiency in Microsoft Office Suite
Timeline
Front Desk Concierge Supervisor
Paragon Security
07.2024 - Current
Head Student Ambassador Coordinator
Sheridan College
10.2023 - 04.2024
Administrative Assistant
Ray Lawson Medical Clinic
07.2023 - 06.2024
Ø First Aid & CPR certification
Ø Proficiency in Microsoft Office Suite
Ontario College Diploma - Office Administration-Health Services
Sheridan College
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