Jasdev Thakur
Brampton,ON
Summary
Service-focused candidate successful at helping students and professionals obtain visas. Delivers accurate, timely support to candidates seeking international immigration assistance. Highly knowledgeable about laws and procedures for different countries. Customer-oriented and dedicated professional
Overview
11
11
years of professional experience
Work History
Visa Consultant
IDP Education
01.2022 - 03.2023
- Providing professional and quality counseling services to students aspiring to study abroad by educating them regarding existing courses, career options.
- Maintained current knowledge of immigration laws and coordinated referrals to obtain qualified legal advice for clients.
- Trained staff in visa and immigration procedures to deliver optimal support for wide range of immigrants.
- Reviewed applications to check accuracy, completeness and integrity of paperwork.
- Building strong client support through 100% compliance with application process
- Follow up clients
- Guided applicants through processes of obtaining visas and required documentation.
- Assisting candidates with SOP
Sales Manager
Smart Study
04.2021 - 01.2022
- Give clear and accurate information based on the study abroad options (Canada,Newzealand and UK), visa laws.
- Build relationships with all supported customers, service providers (internal and external) and act as a liaison to identify opportunities, challenges and to implement solutions.
- Represent the support teams on cross functional projects and ensure timely completion of agreed deliverables
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Built relationships with customers and community to establish long-term business growth.
Senior Visa Counselor
GoGlobal Consultants
05.2017 - 04.2021
- Advise students on the application process and language requirements.
- Assist in developing and managing short term tactical and strategic support initiatives to meet the operational and continuity needs of Visa and our customers
- Supporting execution of destination wise activity calendars to deliver pipeline leads and conversion targets by intake
- Guided applicants through processes of obtaining visas and required documentation.
- Produced informational materials and videos for client education.
Store Manager
Local Assembly BHD
04.2013 - 12.2016
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Preparing annual budget; schedule expenditures; analyze variances; initiate corrective actions
Quality Engineer
Mapletech Corporation
05.2012 - 12.2013
- Analyzing quality using statistical and analytical tools and methods
- Contributed to root cause analysis to determine core reason for failures and errors.
- Performed quality inspections and drafted reports to detail non-conforming material issues.
- Coordinated with quality control staff to complete inspections.
- Supported quality team members during corrective action updates.
Education
Bachelor's in Electronics Communication - Electronics
Sri Sai College of Engineering And Technology
India06.2010
Skills
- Immigration Law
- Customer Satisfaction
- Guiding Students
- Creative Solutions
- Customer Experience
- Customer Support
- Building Trust and Relationships
- Application Evaluation
Timeline
Visa Consultant
IDP Education
01.2022 - 03.2023
Sales Manager
Smart Study
04.2021 - 01.2022
Senior Visa Counselor
GoGlobal Consultants
05.2017 - 04.2021
Store Manager
Local Assembly BHD
04.2013 - 12.2016
Quality Engineer
Mapletech Corporation
05.2012 - 12.2013
Bachelor's in Electronics Communication - Electronics
Sri Sai College of Engineering And Technology
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