Jasdeep Singh
Ontario
Summary
Product Owner and Technical Business Systems Analyst with 11+ years of experience delivering user-centered digital and platform products across Insurance, Finance, ecommerce , and Payment domains for global clients. Proven success in leading Agile Scrum/Kanban teams, owning product backlogs, and executing roadmaps aligned with business OKRs. Expert in translating complex business and technical requirements into clear epics, user stories, and solution artifacts. Strong background in UI/UX collaboration, delivering intuitive and accessible user expLeverages API-driven integrations and data-driven insights to optimize product performance, and drive continuous improvement.provement. Known for effective stakeholder collaboration and successful delivery in fast-paced environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Product Owner
EPAM Systems
09.2024 - Current
- Defined product vision and strategy aligned with market needs and company goals.
- Developed detailed product roadmaps to guide development processes and timelines.
- Collaborated with UX designers to ensure adherence to usability standards and best practices.
- Owned and prioritized the product backlog, defining epics, features, and user stories based on OKRs, technical dependencies, and business value.
- Led end-to-end implementation of SAP Commerce Cloud storefronts for B2C and B2B clients using Headless approach.
- Partnered with engineering teams during PI planning, sprint execution, and release cycles, ensuring the timely delivery of committed objectives.
- Ensure product deliverables align with user needs, quality standards, and roadmap timelines.
- Conducted stakeholder and SME interviews to elicit, analyze, and document functional, technical, and non-functional requirements for new products and enhancements.
- Support stakeholders with progress updates, demos, and product presentations.
- Improve the overall user experience by driving UX enhancements and data-driven decisions.
- Built and maintained Agile project backlogs, prioritizing epics/stories aligned with client objectives and timelines.
- Spearheaded operational KPIs monitoring, generating performance dashboards to support data-driven decision-making.
- Interpreted and authored API documentation, working with engineering teams to define integration requirements, and system contracts.
- Developed process flows, user journeys, and wireframes using Lucidchart, Visio, and Figma to enhance collaboration between teams.
- Partnered with UX/UI designers to create intuitive interfaces based on iterative feedback from usability testing.
- Communicated regularly with stakeholders to ensure alignment on product strategy and vision.
- Identified risks associated with product initiatives and proposed mitigation strategies.
- Reviewed wireframes, prototypes, and high-fidelity designs (Figma, Sketch, Adobe XD) to ensure consistency with brand and usability standards
Product Owner
LTIMindtree
11.2022 - 08.2024
- Owned and managed the product backlog for all insurance initiatives, ensuring features and user stories were well-defined, testable, and prioritized for maximum business value.
- Led end-to-end configuration and enhancement cycles for PolicyCenter, including policy submission, quoting, rating, renewals, endorsements, cancellations, and reinstatements.
- Translated epics into detailed user stories with clear acceptance criteria, ensuring they met the Definition of Ready (DoR), and Definition of Done (DoD).
- Led requirements walkthroughs, validating business logic, workflows, and feasibility with both technical and non-technical stakeholders at multiple levels.
- Authored and maintained Agile BA/BSA artifacts, including epics, user stories, acceptance criteria, discovery documents, and solution intent documentation.
- Owned the product backlog with a strong emphasis on UI/UX excellence, ensuring features delivered intuitive, accessible, and user-friendly experiences.
- Led design reviews, usability testing, and design validation sessions, incorporating feedback to improve user satisfaction and engagement.
- Modeled As-is and To-be business processes, presenting insights to stakeholders for clarity and buy-in.
- Managed scope to ensure delivery of required MVP, maintaining value throughout development.
- Utilized prioritization techniques to refine backlogs and manage dependencies effectively.
- Oversaw customer lifecycle management using SAP CRM, implementing Repairs, Returns, and Warranty modules.
- Prepared and delivered presentations and solution walkthroughs to communicate requirements, designs, and implementation approaches.
- Supported banking and financial system initiatives by ensuring solutions met regulatory, data integrity, and operational standards.
Consultant/Lead Business Analyst
Nagarro Software Pvt. Ltd.
11.2013 - 03.2022
- Owned and prioritized the product backlog, defining epics, features, and user stories based on OKRs, technical dependencies, and business value.
- Defined and prioritized user stories, epics, and acceptance criteria, with measurable usability and experience outcomes.
- Ensured traceability of requirements throughout customer journey, aligning business goals with system capabilities.
- Designed process models and wireframes for web and mobile platforms using Lucidchart and Figma.
- Conducted Scrum ceremonies, including planning, daily stand-ups, and retrospectives, to improve Agile processes.
- Collaborated on RFP responses and business proposals with cross-functional teams to secure new projects.
- Gathered and documented business requirements for mobile applications (iOS and Android) by collaborating with product owners, developers, and UX designers.
- Led implementation of Adobe Experience Manager for efficient content management across AEM-Sites and Assets.
- Defined and executed the product vision and roadmap for digital commerce platforms, including Shopify, Adobe Commerce (Magento), and AEM, driving modern platform migrations and CMS transitions with DAM and URL strategy
Education
Post Graduate Diploma in IT Business Analysis -
Conestoga College
Kitchener, Canada01-2023
Bachelor of Technology -
Guru Gobind Singh Indraprastha University
IndiaPost Graduate Diploma in Management - Marketing
Executive IMT Ghaziabad
GhaziabadSkills
- Agile product ownership (Scrum, SAFe, Kanban)
- Product backlog management and prioritization
- E-commerce strategy and digital transformation
- Payment gateway integrations
- Trading, Banking & Investment Systems
- API and microservices integration
- AEM sites development (components, templates, pages), content strategy
- UX/UI collaboration
- Wireframing and prototyping (Balsamiq, Lucidchart, MS Visio, Figma, Adobe XD)
- Stakeholder management
- Mobile-first design, responsive design, user research
- Business requirements (BRD, FRS)
- UAT and testing coordination
- Roadmapping and release planning
- Risk management and mitigation
- Guidewire (PolicyCenter) personal and commercial P&C insurance
- SAP Commerce Cloud (Hybris), Adobe Commerce Cloud (Magento) headless implementation
- Mach, headless commerce (GraphQL, RESTful APIs) implementation
- JIRA, Azure DevOps
Certification
- SAFE certified PO/PM
- Contentful certified Content Manager
Timeline
Product Owner
EPAM Systems
09.2024 - Current
Product Owner
LTIMindtree
11.2022 - 08.2024
Consultant/Lead Business Analyst
Nagarro Software Pvt. Ltd.
11.2013 - 03.2022
Post Graduate Diploma in IT Business Analysis -
Conestoga College
Bachelor of Technology -
Guru Gobind Singh Indraprastha University
Post Graduate Diploma in Management - Marketing
Executive IMT Ghaziabad