Summary
Overview
Work History
Education
Skills
Timeline
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Jasdeep Singh

Sales
Surrey,BC

Summary

Talented Administrator's highly successful at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside box for creative solutions.

Overview

10
10
years of professional experience

Work History

Administrator

Transguard Group
Dubai
01.2020 - Current
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Provided information regarding charge accounts and loyalty programs.
  • Responded proactively and positively to rapid change.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Assitant Store Manager

Bestseller
Chandigarh
05.2015 - 12.2020
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Approved regular payroll submissions for employees.
  • Walked through store areas every [Timeframe] to identify and proactively resolve issues negatively impacting operations.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Analyzed and interpreted store trends to facilitate planning.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

Education

Bachelor of Science - Mechanical Engineering

Radical Technical Institute
Amritsar
05.2016

Skills

  • Work Planning and Prioritizati
  • MS Office
  • Strategic Planning
  • Customer Service
  • Verbal and Written Communication
  • Attention to Detail
  • Employee Supervision
  • Deadline Adherence
  • Marketing Initiatives
  • Meeting Support
  • Recordkeeping and File Management

Timeline

Administrator

Transguard Group
01.2020 - Current

Assitant Store Manager

Bestseller
05.2015 - 12.2020

Bachelor of Science - Mechanical Engineering

Radical Technical Institute

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Jasdeep SinghSales