Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Jasdeep kaur parmar

dieppe,New Brunswick

Summary

A high school diploma in Hospitality, performing efficient customer service as a cashier, known for high productivity and the ability to complete tasks swiftly. Specialized skills include accurate cash handling, effective problem-solving, and strong communication. Excel in customer satisfaction, time management, and adaptability, ensuring smooth transactions and positive customer experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Associate Cashier

Popeyes Louisiana Kitchen
Toronto, Ontario
11.2021 - 12.2024
  • Followed company policies regarding returns, exchanges, refunds procedures.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted and balanced cashier drawers.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Performed daily opening and closing duties, such as counting money, balancing cash drawers, organizing paperwork, and refunding the findings.

Call Center Agent

TELUS digital
Toronto, Ontario
09.2023 - 01.2024
  • Assisted customers with inquiries and transactions to meet productivity goals and achieve profit growth.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Monitored customer satisfaction levels through surveys and feedback forms.

Cashier Assistant

Lazeez Shawarma
Toronto, Ontario
12.2021 - 03.2022
  • Helped supervisor control customer flow and backed-up lines by running registers during busy periods.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Built and maintained productive relationships with employees.
  • Answered phone calls to assist customers with questions and orders.

Education

High School Diploma -

Seneca College of Applied Arts And Technology
North York, None
08-2023

Diploma of Hardware And Software

Digitech Institute
Punjab India
12-2020

Skills

  • Professional appearance
  • Customer-focused mindset
  • POS system operation
  • Positive and professional
  • Excellent guest services
  • Account management

Certification

  • AODA
  • Food handler
  • WHIMS
  • SMART SERVE

References

References available upon request.

Timeline

Call Center Agent

TELUS digital
09.2023 - 01.2024

Cashier Assistant

Lazeez Shawarma
12.2021 - 03.2022

Customer Service Associate Cashier

Popeyes Louisiana Kitchen
11.2021 - 12.2024

High School Diploma -

Seneca College of Applied Arts And Technology

Diploma of Hardware And Software

Digitech Institute

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Jasdeep kaur parmar