Jasdeep Kaur
178 Woolwich St S, Breslau,ON,
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistant Technician (Co-op)
Dr Seif Eye Physician and Surgeon
Burlington
09.2023 - 01.2024
- Greeted patients upon arrival at the office and provided them with assistance to complete their check in on kiosk and reviewed patient charts.
- Reviewed patient charts prior to examinations to ensure accuracy of information.
- Measured patients' visual acuity, visual field, peripheral vision and OCT.
- Prepared invoices for services rendered and collected payments from patients.
- Cleaned and sterilized instruments used during exams or procedures according to established protocols, maintaining a clean environment.
- Assisted ophthalmologist with complex procedures such as oculoplastic surgery, chalazion removal, ectropion and ptosis surgery.
Sales Associate
Winners
Kitchener, ON
06.2021 - 11.2023
- Responsibly operated cash registers, collected payments and processed returns to encourage customer satisfaction.
- Interacted with 50+ customers daily at checkout and answered outstanding questions to establish strong communication and customer service skills.
- Collaborated with peers and upper management by offering assistance, to drive team success and reach daily cashier incentives.
- Maintained knowledge of current promotions, guidelines and payment policies in order to follow store policies.
Patients and Customer Service Associate (Co-op)
m-Health Solutions
Hamilton, ON
12.2022 - 04.2023
- Consistently achieved the highest number of monthly calls; over 100 calls daily while providing exceptional customer service.
- Assisted over 50 patients of all ages daily with installing Holter Monitor over the phone, offering detailed instructions and education.
- Precisely performed various administrative tasks such as scheduling patient appointments, responding to emails and faxing, keeping up with daily tasks.
- Cultivated positive relationships with patients and colleagues to help meet satisfaction scores and build healthy relationships.
Pharmacy Assistant
Harstland Pharmasave
Guelph, ON
05.2022 - 01.2023
- Assisted in compounding prescription medications with no errors and improved the pharmacy's online rating to 4.3 stars.
- Provided superb customer service to telephone inquiries by sharing information about order status, and pharmacy procedures to obtain patient satisfaction.
- Prepared prescriptions, filled blister packs and managed workflow using Kroll to assert orderly packaging and gain knowledge of drugs.
- Demonstrated accuracy in managing inventory by ordering, receiving, and shelving pharmaceuticals. Maximizing productivity.
Camp Instructor
Little Medical School
Waterloo, ON
08.2022 - 12.2022
- Cooperated creatively with staff to develop daily educational activities resulting in satisfied campers.
- Demonstrated science experiments while engaging with campers, resulting in an increase of camper participation.
- Enforced rules and regulations while implementing a conflict resolution wheel for unruly behaviour. Decreasing conflict by 15%.
- Instructed daily lessons on human anatomy, biology and wilderness safety, encouraging camper curiosity and successful conversations.
Education
Bachelor of Science - Health Sciences
University of Waterloo
Waterloo, ON06.2025
Skills
- Outstanding leadership and customer service skills obtained from working in retail for 2 years
- Skilled with OSCAR, Kroll, P360, Accuro and Microsoft software through previous clinical and pharmacy experience
- Splendid interpersonal skills gained from over 100 hours of camp counseling
- Precise attention to detail achieved through 150 hours of preparing prescriptions and charting vitals
- Highly motivated and goal driven work ethic, with outgoing attitude achieved through volunteer work with patients
- Fluent in English, Punjabi, French and Hindi
Volunteer Experience
Grand River Hospital Pediatric Unit, Kitchener, Ontario
06/2023 - Current
- Support families and patients in the pediatric unit by working side by side with children, providing assistance in creative activities as well as aiding pediatricians when required.
Waterloo United Soccer Club, Waterloo, Ontario
05/2022 - Current
- Coach the U12/13 girls, maintaining discipline and order on the field while demonstrating tactical aspects of the game.
Grand River Hospital Main Entrance, Kitchener, Ontario
12/2022 - Current
- Assist 50+ patients with mobility, communicating clearly with patients upon all inquiries, supporting in transferring from bed to wheelchair and guiding patients to procedure rooms.
Canadian Blood Services, Waterloo, Ontario
07/2022 - Current
- Greet donors with a welcoming smile, serve refreshments, remain alert for negative reactions and take action using the "gauze" and "ice" codes.
Hartsland Clinic, Guelph, Ontario
05/2022 - 01/2023
- Managed patient flow while assisting at front desk; scheduling appointments, interacting with over 50 patients daily, charting medical records, taking vitals, rounding patient's rooms and attending calls.
Extra-Curricular
Volleyball Team, University of Waterloo
September 2022 - Current
- Displayed leadership and teamwork skills by collaborating with teammates to build strong relationships and manage team scheduling.
Sikh Association Club, University of Waterloo
September 2021 - Current
- Participated in raising awareness and spreading inclusivity throughout campus regarding the Sikh faith and performing acts of kindness such as cleaning campus.
Certification
- Standard First Aid and CPR/AED Certification, Canadian Red Cross - 2022
Timeline
Assistant Technician (Co-op)
Dr Seif Eye Physician and Surgeon
09.2023 - 01.2024
Patients and Customer Service Associate (Co-op)
m-Health Solutions
12.2022 - 04.2023
Camp Instructor
Little Medical School
08.2022 - 12.2022
Pharmacy Assistant
Harstland Pharmasave
05.2022 - 01.2023
Sales Associate
Winners
06.2021 - 11.2023
Bachelor of Science - Health Sciences
University of Waterloo
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