Summary
Overview
Work History
Education
Skills
Languages
Certification
PMP
Timeline

Jasdeep Kaur

Brampton,ON

Summary

Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Data Entry Clerk

Gap Inc
10.2021 - Current
  • Entered numerical data into databases with speed and accuracy.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.

Data Entry Administrator

TJX
07.2021 - 09.2021
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
  • Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
  • Facilitated smoother communication among departments by organizing shared digital files and creating easy-to-navigate folder structures.

Truck Dispatcher

Manage Transport Inc.
04.2021 - 07.2021
  • Delivered exceptional customer service to individuals contacting company's call center for support and assistance.
  • Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
  • Scheduled deliveries and pickups according to customer needs.
  • Answered phone calls and responded to customer emails.
  • Utilized dispatch software to enter customer orders, deliveries and receipts.
  • Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.

Customer Service Representative

TBM Service Group
12.2019 - 03.2020
  • Sought ways to improve processes and services provided.
  • Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.

Education

Supply Chain Management - Logistics And Supply Chain Management

Seneca College of Applied Arts And Technology, North York, ON
05.2021

Project Management- Environmental - Management And Leadership

Seneca College of Applied Arts And Technology, North York, ON
05.2020

Skills

  • Data Processing
  • Document Scanning
  • Fast Learner
  • Accuracy and Attention to Detail
  • Proficient in Microsoft Office, Excel
  • Customer Service
  • Data accuracy
  • Office Administration
  • Decision-Making
  • Time Management

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • PMP - Project Management Professional
  • [Truck Dispatcher] Training

PMP

Earned this certification after the completion of Project management environmental Program.

Timeline

Data Entry Clerk - Gap Inc
10.2021 - Current
Data Entry Administrator - TJX
07.2021 - 09.2021
Truck Dispatcher - Manage Transport Inc.
04.2021 - 07.2021
Customer Service Representative - TBM Service Group
12.2019 - 03.2020
Seneca College of Applied Arts And Technology - Supply Chain Management, Logistics And Supply Chain Management
Seneca College of Applied Arts And Technology - Project Management- Environmental, Management And Leadership

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Jasdeep Kaur