Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jasdeep Kaur

Brampton,ON

Summary

Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.

Overview

1
1
year of professional experience

Work History

Customer Service Cashier

Winners & HomeSense
02.2022 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Customer Service Representative

Sitel
05.2022 - 01.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Education

Post-Degree Certificate - Global Business Management

Georgian College
08.2023

Bachelor of Arts - Mathematics, Economics

MCM COLLEGE FOR WOMEN
CHANDIGARH INDIA,
05.2021

Skills

  • Performing Needs Assessments
  • Conflict Resolution Techniques
  • Credits and Refunds
  • Microsoft Office
  • Customer Satisfaction
  • Customer Inquiries

Timeline

Customer Service Representative

Sitel
05.2022 - 01.2023

Customer Service Cashier

Winners & HomeSense
02.2022 - Current

Post-Degree Certificate - Global Business Management

Georgian College

Bachelor of Arts - Mathematics, Economics

MCM COLLEGE FOR WOMEN

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Jasdeep Kaur