To acquire a position with an establishment that will allow me to display my efficiency, effective management, and interpersonal skills. If given the opportunity I will strive to prove myself to be a very valuable asset to your organization.
Overview
8
8
years of professional experience
Work History
Drywall Installer
NORTHH DRYWALL
Brampton, ON
04.2020 - Current
Work as drywall installer and other construction work
Measured and cut drywall sheets to fit into wall frames.
Installed drywall panels on walls and ceilings using screws, nails, or adhesives.
Filled joints with joint compound and taped the seams between drywall sheets.
Provided guidance to apprentices and laborers while working on site.
Customer Relations Associate
HGS CANADA INC.
08.2018 - 02.2021
Aid and support Sales Professionals in activities to grow revenue
Provided excellent customer service by responding promptly to inquiries and resolving customer issues.
Developed strong relationships with customers through courteous, professional communication.
Conducted research on customers' needs and preferences to customize services.
Performed administrative tasks such as filing documents, preparing reports.
Monitored customer feedback to identify areas for improvement in products or services.
Mobile Security Guard
Securitas Protection Services
05.2018 - 01.2020
Documenting incidents through accurate reporting procedures
Completion of site investigations following alarm responses
Support static security officers in the assigned areas as needed
Regular foot and vehicle patrols
Performing opening and closing of client premises
Responding professionally to requests from Client Service Managers and Mobile Supervisors on a regular basis
Monitor property and events as per client instructions
Attend scheduled Mobile Meetings as required
Perform other duties as required and/or requested
Provide excellent customer service while adhering to all company service and operating standards
Maintains environment by monitoring and setting building and equipment controls
Maintains organization's stability and reputation by complying with legal requirements
Contributes to team effort by accomplishing related results as needed.
Team Lead Security Guard
Garda World Protection
11.2016 - 01.2020
Services
Provide excellent customer service while adhering to all company service and operating standards
Answer telephone calls to take messages, answer questions, and provide information during non-business hours or when switchboard is closed
Follow procedures for various initiatives, including fire prevention, property patrol, traffic control and accident investigations
Ensure the security, safety and well-being of all personnel, visitors and the premises
Secure and protected client's industrial, commercial and personal properties from theft, fire, and unauthorized access from intruders
Proficient in comprehending the different types of alarms, using two-way radios, working in groups and in crowd control
Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
Education
Diploma - International Business
Centennial College
04-2018
High Secondary Study - Commerce Field
St. Soldier Collegiate School
Skills
Professional phone etiquette
Excellent time management
Organizational skills
Construction knowledge
Personal Protective Equipment
Worksite preparation
Reliable and consistent
Knowledge of industry best practices
Verbal communication skills
Written communication skills
Ability to work independently
Ability to work in a team environment
Attention to detail
Professional demeanor
Microsoft Office (Excel, Word, Access, PowerPoint)
CONTRACTOR at Coffey Building Group Inc, RFJ Meiswinkel, MGM Drywall Inc, Sanders Contracting Inc, Magnum Drywall Inc
Stockham Construction Inc
Coffey Building Group IncCONTRACTOR at Coffey Building Group Inc, RFJ Meiswinkel, MGM Drywall Inc, Sanders Contracting Inc, Magnum Drywall Inc
Stockham Construction Inc
Coffey Building Group Inc