JASBIN BENIPAL
Brampton,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Medical Administrator
Sienna Senior Living
08.2023 - Current
- Streamlined patient registration process by implementing electronic check-in procedures.
- Reduced wait times for patients by optimizing appointment scheduling methods.
- Enhanced communication between medical staff and patients through the introduction of a secure messaging system.
- Increased overall patient satisfaction with the implementation of an efficient feedback mechanism.
- Confirmed consistent and accurate medical recordkeeping practices.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
Personal Support Worker
Sienna Senior Living
04.2023 - Current
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Collaborated with healthcare professionals to develop customized care plans for individual patients.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Provided emotional support to patients and their families during difficult times, fostering positive relationships.
- Administered medications as prescribed, ensuring proper dosage and adherence to schedules.
Game Room Attendant
GYGO
03.2022 - 04.2023
- Enhanced customer experience by ensuring a clean and safe gaming environment.
- Boosted Game Room revenue through effective up-selling of products and services.
- Maintained game equipment, including troubleshooting and performing routine maintenance tasks.
- Provided exceptional customer service, addressing customer concerns and resolving issues promptly.
- Answered guest questions to provide fun game experience.
- Explained and demonstrated games and attractions to assist guests.
- Delivered excellent internal and external customer service.
Receptionist
Life Labs
04.2021 - 03.2022
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Bachelor of Science - Nursing
Fleming College
Peterborough, ON09.2025
Certificate - Health Care Aide
A1 Global College
Mississauga, ON04.2023
License Certificate - Medical Administrative Assistant
Medical Terminology
St. John Ambulance Newfoundland01.2021
Skills
- Resource Allocation Optimization
- Medical terminology expertise
- Patient Scheduling Proficiency
- Organizational Skills Development
- Healthcare Compliance Knowledge
- Multitasking Abilities Enhancement
- Public Health
- Social support
- Patient Care
- Documentation
- Medical office administration
Languages
English
Native or Bilingual
Timeline
Medical Administrator
Sienna Senior Living
08.2023 - Current
Personal Support Worker
Sienna Senior Living
04.2023 - Current
Game Room Attendant
GYGO
03.2022 - 04.2023
Receptionist
Life Labs
04.2021 - 03.2022
Bachelor of Science - Nursing
Fleming College
Certificate - Health Care Aide
A1 Global College
License Certificate - Medical Administrative Assistant
Medical Terminology
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