JASANPREET KAUR BRAR
Abbotsford,B.C.
Summary
Supportive Team Lead with 5+ years of experience leading teams. Expert in following detailed production schedules with distinguished history of maximizing productivity. Committed to proactive reorganization for optimized safety and efficiency. Organized team leader builds positive rapport, inspires trust and guides teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.
Overview
7
7
years of professional experience
Work History
Passenger Service Agent, Lead
Abbotsford Airport
12.2021 - Current
- Leading and assigning on job duties to staff
- Managing and closing Accounting reports and performing all the shift end duties including delay coding
- Efficiently managed customer complaints regarding the tickets and baggage handling by offering solutions while delivering exemptional customer service
- Handle pre-flight transfers for over-booked flights and assisted them regarding rebooking
- Complete all check-in procedures including the handling of reservations, ticketing, seat assignments, airport announcements and checking for proper international documents
- Performed all gate check-in procedure (ID verification, announcements etc.)
- Provide world class customer service experience by exceeding companies expectations.
Cashier, Customer Service Desk and Sales Associate
Bed Bath and Beyond
09.2021 - 12.2022
- Checkout customers with POS transactions
- Provide coaching and training to new associates on tills as a main cashier
- Signing up customers for companies reward cards to help store to reach its goal
- Scanning goods and ensuring the pricing is accurate with the correct label
- Collecting payments in cash and credit, issuing receipts, dealing with refunds and exchange
- Responds to customers question and drives sales through engagement of customers, suggestive selling and sharing product knowledge
- Greets customers in a friendly and welcoming manner.
Food Service Supervisor
Tim Horton’s
08.2017 - 09.2021
- Experience working in a fast-paced system such as managing drive-thru orders and customer interaction to provide best customer service possible
- Perform essential store closing duties and responsibilities such as closing tills, counting cash transactions, cleaning, and restocking and organizing everything for the morning staff
- Manage cash drawers, some minor scheduling, receiving, and processing payments for customers, taking orders
- Knows how to effectively work with a team under various pressure situations
- Supervise and coordinate activities of staff
Receptionist
Hutch Consulting’s
06.2019 - 01.2021
- O Identify customer needs to advise the right products and services
- Answering phone Identify new businesses and accounts that require our services
- Up selling and cross selling to existing Account
- Established and implemented communications lines between potential new clients and sales management team.
Education
Accounting Diploma - Accounting And Finance
British Columbia Institute of Technology
Burnaby, BC05.2025
Business Management Diploma - Accounting
College of New Caledonia
Prince George, BC05.2019
High School
Shivalik Public School
India Punjab04.2017
Skills
- Over 5 years of customer service experience working in fast food chain
- Ability to multitask and work efficiently in fast-paced environment
- Proficiency with Computer (Word, Excel, PowerPoint, Outlook)
- Ability to work with people of diverse backgrounds
- Effective team player and efficient leader with good interpersonal and communication skills
- Able to type 30 Net Words Per Minute
- Coordinating Schedules
- Passenger Assistance
Additional Information
Jasman Brar (Employee at Hutch Consultings, 778-536-2378)
Isha (Operations Manager, 778-316-4453)
Gurparkash Dhaliwal (Owner at Hutch Consulting, 604-615-9952)
Timeline
Passenger Service Agent, Lead
Abbotsford Airport
12.2021 - Current
Cashier, Customer Service Desk and Sales Associate
Bed Bath and Beyond
09.2021 - 12.2022
Receptionist
Hutch Consulting’s
06.2019 - 01.2021
Food Service Supervisor
Tim Horton’s
08.2017 - 09.2021
Accounting Diploma - Accounting And Finance
British Columbia Institute of Technology
Business Management Diploma - Accounting
College of New Caledonia
High School
Shivalik Public School
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