JASANPREET JASANPREET
Niagara Falls,ON
Summary
Driven by a results-focused approach, I leveraged staff management and complex problem-solving skills at Red Tape to enhance team efficiency and customer satisfaction. My experience spans supervising, cooking, and cashier roles, significantly improving service delivery and operational workflows. My background in business development and operations management underpins my ability to drive substantial business improvements.
Overview
1
1
year of professional experience
Work History
Supervisor
Red Tape
08.2023 - 12.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Boosted team performance by developing customer service training materials and conducting service training.
- Solicited customer feedback to identify and improve on areas of weakness.
- Developed and implemented customer service policies to enhance satisfaction.
Cook
Casa Bella Vista
05.2023 - 07.2023
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Communicated closely with servers to fully understand special orders for customers.
Cashier
McDonald's
01.2023 - 04.2023
- Addressed customer needs and made product recommendations to increase sales.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Diploma - Chemical Lab Technician
Sheridan At CCTT
Fort Erie, ON04.2025
Skills
- Staff Management
- Business Development
- Process Improvement
- Operations Management
- Industrial hygiene
- Complex Problem-Solving
Timeline
Supervisor
Red Tape
08.2023 - 12.2023
Cook
Casa Bella Vista
05.2023 - 07.2023
Cashier
McDonald's
01.2023 - 04.2023
Diploma - Chemical Lab Technician
Sheridan At CCTT
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