Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jasanpreet Grewal

Mississauga ,ON

Summary

Skilled Worker with strong track record of success in maintenance, repair and general labor. Multitasks and works well in fast-paced, high-volume environments. Flexible work and shift schedule with expertise operating basic hand and power tools. Excellent work performance in individual and team roles combined with superior attendance record.

Dedicated Volunteer Worker willing to take on any task to help team. Offering over 5 years of experience in serving the community and upgrading my personal abilities. Hard worker with exceptional record of punctuality and good attitude.

Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in English, Punjabi, Hindi.

Effective at working with little supervision to make calls, perform tasks and help the employment space thrive. Knowledgeable about maintaining clean work areas, restocking supplies and completing basic equipment repairs. Computer-savvy and team-oriented with positive and upbeat nature.

Creative Operations Specialist skillful in executing effective operating rhythms and management systems structures. Expertise in analyzing, articulating and solving various problems. Analytical and organized professional comfortable working independently or as part of team.

Forward-thinking Operations Specialist bringing over 5 years of expertise in Volunteer for improving business and care giver facilities sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Microsoft Excel, Google Docs, Photoshop( creating watermarks, business flyers, business portfolios, business cards.)

Team Leader experienced in directing activities in any setting. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.

Operations Specialist with experience developing realistic solutions to assure satisfactory consumer and customer experiences. Fluency in English and Punjabi. Committed to resolving problems and maintaining accurate metrics and reports.

Experienced Volunteer Wokrer with over 5 years of experience in helping our community. Excellent reputation for resolving problems and improving customer satisfaction.

Overview

5
years of professional experience

Work History

Action Kitchen & Bath Inc.
Brampton, ON

Assistant( Not Paid)
01.2019 - Current

Job overview

  • Resolved problems, improved operations and provided exceptional service.
  • Worked closely with job title to maintain optimum levels of communication to effectively and efficiently complete projects.
  • Handled number calls per timeframe to address customer inquiries and concerns.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Adhered to social distancing protocols and wore mask or face shield at all times.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Served customers in a friendly, efficient manner following outlined steps of service.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.

Turner Fenton
Brampton, ON

Volunteer Coordinator
09.2019 - 06.2020

Job overview

  • Evaluated strengths of team members and assessed vacancies to match volunteers with positions.
  • Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
  • Oversaw training and mentoring of up to Number new team members each quarter.
  • Met with staff and department managers to maintain currency on volunteer opportunities within each department.
  • Reviewed work prepared by volunteers and represented volunteers at weekly meetings.
  • Performed skills assessments to link volunteers to roles matching individual skills and competencies.
  • Developed volunteer policies and procedures, codes of conduct and volunteer standards.
  • Supervised and promoted volunteers into permanent roles based on staff feedback.
  • Recruited and trained new volunteers on volunteer program goals and objectives.
  • Uncovered opportunities for volunteer program improvement by soliciting staff feedback and evaluating volunteer performance.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Managed multi-line telephone system and greeted claimants during office visits.
  • Assisted in proper processing of up to Number bookings monthly, encompassing multiple representatives.
  • Increased customer service success rates by quickly resolving issues.
  • Ordered and distributed office supplies while adhering to fixed office budget.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Maintained clean reception area to promote positive, professional environment for all stakeholders, including Job Titles and clients.

Khalsa School Malton
Mississauga, ON

Assistant Teacher
09.2018 - 09.2018

Job overview

  • Performed staff monitoring duties such as overseeing recess, lunch and daily student intake and dismissal.
  • Assessed and managed student behavior to maintain climate of intensive instruction.
  • Attended to details and logistics to maintain strong instructional environment.
  • Set up visual aids, equipment and classroom displays to support teacher's lesson delivery.
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Tutored students in reading, language arts and other subjects.
  • Completed daily reports, meal count sheets and attendance logs.
  • Assisted students with various needs from putting on coats to go outside to reviewing homework assignments.
  • Supported classroom activities, including tutoring, grading homework and reviewing exams.
  • Assessed student assignments to check quality and completeness before submission for grading.
  • Maximized receptive learning by educating students using hands-on instructional techniques.
  • Monitored students on field trips, handling roll call and group movement to keep youths safe in public settings.
  • Promoted physical, mental and social development using classroom games and activities.
  • Created lesson materials, visuals and digital presentations to supplement lesson plans.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals and objectives.
  • Organized and guided activities for students, including skills practice, research and memorization tasks.
  • Organized classroom library and art areas each day to keep classroom well-maintained.
  • Recorded grades for coursework and tests in online reporting system.
  • Optimized learning plans and quantified student progress through test administration.
  • Distributed learning materials such as worksheets, textbooks and supplemental activities.
  • Oversaw groups of students at school and off-site locations, maintaining optimal safety and security.
  • Worked under direction of licensed teacher in and outside of classroom.
  • Offered complete instructional support for students unable to attend regular classes.
  • Participated in lesson planning and curriculum implementation to promote quicker rollout and delivery.
  • Maintained schedule of support services and attended all sessions.
  • Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation.
  • Delivered personalized educational, behavioral and emotional support to individual students to enable positive learning outcomes.
  • Kept abreast of latest information on specific subjects and learning strategies.

Education

Turner Fenton Secondary School
Brampton, ON

Grade 11 from High School Student
09.2022

Skills

  • Oral and written communication skills
  • Note-taking requirements
  • Documentation and notes
  • Organizational Skills
  • Leadership Skills
  • Professionalism and Strong Work Ethic
  • Time Management Skills
  • Collaboration skills
  • Critical Thinking and Problem Solving
  • Ability to work under pressure

Timeline

Volunteer Coordinator

Turner Fenton
09.2019 - 06.2020

Assistant( Not Paid)

Action Kitchen & Bath Inc.
01.2019 - Current

Assistant Teacher

Khalsa School Malton
09.2018 - 09.2018

Turner Fenton Secondary School

Grade 11 from High School Student

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Jasanpreet Grewal