Motivated, dependable and caring candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Door Attendant/Door Captain - Guest Services
Fairmont Chateau Whistler
05.2021 - Current
Streamlined valet services for improved efficiency through leading, ensuring clear communication between drivers, bell attendants, and guests awaiting their vehicles.
Remaining calm under stressful work conditions (280 arrivals and 330 departures)
Demonstrated strong communication skills when interacting with guests from diverse backgrounds, fostering a welcoming atmosphere upon arrival and driving throughout the village
Started as a GSP(Golf Services Professional) in May for the golf season and transferred over in October
Ski Delivery/Shop Attendant
Black Tie Ski Rentals
12.2020 - 12.2022
Aided customers with inquiries regarding products, store promotions, or special offers to enhance their shopping experience.
Assisted guests with fitting ski/snowboard equipment for them to rent. Via in store and van delivery (fitting at customers own location). Sometimes up to seven different site fittings
Pro Shop Attendant/GSP(Golf Services Professional)/Server
Calabogie Highlands Golf Resort
05.2020 - 10.2020
Ensured operations ran smoothly via booking tee times, processing golfers, managing/cleaning golf carts
When needed I helped serve in the restaurant during big events as well as behind the bar
Maintained an organized and visually appealing store environment, contributing to a positive customer experience
Working in a variety of areas allowed to me to create strong relationships with members as well as employees and employer
Pro Shop Attendant/GSP(Golf Services Professional)
Lindsay Golf and Country Club
01.2013 - 01.2017
Make sure all golf carts are properly cleaned, gassed, and inspected
Park and lock up all carts at the end of the day
Cleaning and upholding driving range, including operating machines to clean range
Clean member’s clubs as well as greeting guests
Answering the phone, booking tee off times, cleaning pro shop, selling merchandise
The combination of the jobs was important to maintain smooth transition of the day between golfers
This job allowed me to work on my communication skills as I was usually the first person people saw when they arrived at the course.
Marketing/Sponsorship Assistant
Kingston Canadian Film Festival
01.2016 - 01.2017
Researching possible sponsors for the festival
Helped promote the festival via electronically and engaging with local businesses
During festival days I ran the tech work: running the spound/music, microphones, and projections of the movies in the theaters.
Kids Entertainer/Assistant
Checkers Entertainment
01.2012 - 01.2017
Setup, maintain, and take down party stations for private and corporate events
Being a performer has taught me how to present myself and to speak clearly in front of an audience
Running my own business has taught me how to market myself and to contact clients in a professional manner.
Tree Planter
Jane McCann
05.2018
Helped a team of eight plant approximately 300,000 trees in Eastern Ontario in just over one month
Worked on the road travelling to several sites including the Sandbanks National Park
Worked as a planter, working seven days a week sometimes working 12 hour days.
Education
BBA - Commerce
Smith School of Business, Queen’s University
Kingston, ON
04.2020
High School Diploma -
Lindsay Collegiate And Vocational Institute
Lindsay, Ontario
06.2016
Skills
Patience and Composure
Emotional Intelligence
Team Player Mentality
Strong Work Ethic
Strong Communication Skills
Leadership
Conflict Resolution
Eagerness To Learn
Volunteer Work
Soccer Youth Head Coach - Lindsay Optimist Club (2014)
Respite Worker - acting as a positive role model/big brother for young teens who have disabilities (2015-2016)
Personal Projects
Treeplanter (2018) - Helped a team of eight plant approximately 300,000 trees in a single month, Eastern Ontario
Juggling Jayrod (2012-Present) - magician/juggler - Kids Entertainer. Had my own magic/birthday party business throughout starting in grade eight continuing throughout high school. Still practicing to this day
Interests
Music
Golf
Travelling
Video Games
Movies/TV
*
References upon request
Timeline
Door Attendant/Door Captain - Guest Services
Fairmont Chateau Whistler
05.2021 - Current
Ski Delivery/Shop Attendant
Black Tie Ski Rentals
12.2020 - 12.2022
Pro Shop Attendant/GSP(Golf Services Professional)/Server
Calabogie Highlands Golf Resort
05.2020 - 10.2020
Tree Planter
Jane McCann
05.2018
Marketing/Sponsorship Assistant
Kingston Canadian Film Festival
01.2016 - 01.2017
Pro Shop Attendant/GSP(Golf Services Professional)