
Fostered a collaborative team environment to enhance performance and minimize staff turnover across Bay Area retail locations.
Processed passenger arrivals and departures while confirming destinations. Assisted taxi feeder park in validating driver credentials as needed. Issued local journey tickets to drivers and addressed passenger and driver inquiries effectively. Conducted badge and license checks at the rank and reported any discrepancies. Maintained composure and a proactive approach during high-pressure situations while reporting unattended packages or parcels. Utilized handheld unit to verify taxi presence on ranks and accurately recorded local journeys during peak demand periods.