Jarrod Ouaknine
Montreal,QC
Summary
Experienced manager, supervisor, small business owner, teacher/instructor. Seeking to move forward from my current position and apply my knowledge and skills for continuous improvement. Strategic-thinking, experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals.
Overview
26
26
years of professional experience
Work History
Department Manager
Aer Rianta International (Montreal Duty Free)
04.2022 - Current
- Manager for Liquor and Tobacco at the 3 duty-free locations at the Montreal Airport. Duties include but are not limited to:
- Supervise a team of 5 to 20 employees and their performance and customer service.
- Create and maintain a positive work environment.
- Analyze and review the achievement of objectives and develop strategies to improve performance.
- Oversee day to day operations.
- Ensure customer satisfaction and manage problematic situations.
OWNER/MANAGER
BOUTIQUE MODERN IDEA
01.2016 - 01.2022
- Managed a staff of 5.
- Handled all day-to-day tasks and administration.
- Maintained files and administrative records.
- Responsible for sourcing, testing, Marketing, and
- purchasing of products.
- Establish and identify prices of goods and services.
- Maintained a clean and orderly store.
- Helped with social media and advertising.
- Resolved customer issues complaints.
OWNER/MANGER
ART WITH JARROD
01.2005 - 12.2015
- Private contracted lunchtime, after-school, evening, weekend classes, summer sessions and day camps.
- Managed a staff of 4.
- Supplied teachers and programs to schools and organizations across Toronto.
- Arranged for and distributed supplies.
- Programs included a wide variety or art mediums, chess, and magic.
PARK MANAGER, COMMUNITY EVENT SUPERVISOR
TRUDEAU PARK
01.1999 - 12.2004
- Supervisor of park staff
- Responsible for weekly scheduling.
- Supervised of daily community programs.
- Managed and maintained the park.
Education
BFA - Art Education
Concordia University
Montreal, QC2004
DEC - Graphic Design
Dawson College
Montreal, QC2000
Buisnes Managment
Alison
OnlineSkills
- Safety and security
- Strategic planning
- Staff hiring and retention
- Project management
- Staff management
- Team leadership
- Customer engagement
- Team building
- Time management
- Work planning and organization
Languages
English
Native or Bilingual
French
Full Professional
Accomplishments
3 time receiver of the ARI Value Award
Timeline
Department Manager
Aer Rianta International (Montreal Duty Free)
04.2022 - Current
OWNER/MANAGER
BOUTIQUE MODERN IDEA
01.2016 - 01.2022
OWNER/MANGER
ART WITH JARROD
01.2005 - 12.2015
PARK MANAGER, COMMUNITY EVENT SUPERVISOR
TRUDEAU PARK
01.1999 - 12.2004
BFA - Art Education
Concordia University
DEC - Graphic Design
Dawson College
Buisnes Managment
Alison
Similar Profiles
SACHIN MAANSACHIN MAAN
Brand Ambassador Team Lead Pernod Ricard at Muscat Duty Free Services, Pernod Ricard, Aer Rianta International and Oman AirBrand Ambassador Team Lead Pernod Ricard at Muscat Duty Free Services, Pernod Ricard, Aer Rianta International and Oman Air
FRANCESCA CABBAFRANCESCA CABBA
Retail Director at AER RIANTARetail Director at AER RIANTA
Tachana McKayTachana McKay
Beauty Advisor at Tax and Duty-Free Toronto Pearson International Airport (Terminal 1)Beauty Advisor at Tax and Duty-Free Toronto Pearson International Airport (Terminal 1)