Jarrai Jsllow
Dartmouth,NS
Summary
Dedicated professional with a proven track record at HomeInstead, excelling in time management and Alzheimer's support. Enhanced elderly residents' quality of life and improved customer loyalty at Master’s Drugstore through exceptional customer service and empathy. Skilled in Microsoft Office and adept at building trusting relationships, demonstrating a commitment to excellence and compassionate care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Elderly Caregiver
HomeInstead
03.2023 - Current
- Assisted clients with physical therapy exercises to maintain and improve strength, flexibility and balance.
- Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Documented daily activities and changes in client condition to enable tracking history and maintain accurate records.
Customer Service Cashier
Master’s Drugstore
01.2020 - 09.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
- Utilized POS system to handle customer cash and credit card transactions.
Education
Advanced Diploma - Financial Services
Nova Scotia Community College
Dartmouth, NS06-2024
Skills
- Time Management
- Customer Service
- Microsoft Word, PowerPoint and Excel
- Strategic Financial Planning
- Risk Assessment
- Reporting and documentation
- Alzheimer's support
- Patient Companionship
Languages
English
Full Professional
Certification
- Dementia Care Certification - Alzheimer's Association.
- Digital Marketing
- Personal Lending and Mortgage with Canadian Securities Institute
- Personal Financial Services Advice with Canadian Securities Institute
Timeline
Elderly Caregiver
HomeInstead
03.2023 - Current
Customer Service Cashier
Master’s Drugstore
01.2020 - 09.2021
Advanced Diploma - Financial Services
Nova Scotia Community College
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