Jarrad Taylor
Calgary
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic attitude with robust background in customer relationship management.
Overview
7
7
years of professional experience
Work History
Account Manager
Ritchie Bros Financial Services
10.2020 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Exceeded monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed customized account plans for clients to help them achieve their business goals.
- Collaborated with other departments to figure out the best solution.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Ran a weekly huddle with AM1s to help with any problems or larger deals.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
Sales Associate
Mini Calgary
02.2019 - 09.2020
- Expanded dealership's clientele through targeted outreach efforts, including local events and social media engagement.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
Sales Associate
Crowfoot Hyundai
02.2017 - 02.2018
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Achieved monthly sales targets consistently
Education
No Degree - Plumbing And Gasfitting
SAIT
Calgary, AB05.2016
High School Diploma -
Centennial High School
Calgary, AB2011
Skills
- Communication
- Leadership
- Problem-solving
- Revenue Generation
- Coaching and Mentoring
- Complaint Resolution
Languages
English
Native or Bilingual
Software
Excel
Word
Salesforce
Affiliations
- Fly fishing
- Nature
- Photography
- Camping
References
References available upon request.
Timeline
Account Manager
Ritchie Bros Financial Services
10.2020 - Current
Sales Associate
Mini Calgary
02.2019 - 09.2020
Sales Associate
Crowfoot Hyundai
02.2017 - 02.2018
No Degree - Plumbing And Gasfitting
SAIT
High School Diploma -
Centennial High School
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