Jaron Henry
Windsor,ON
Summary
Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Ambitious individual with strong multitasking skills ready to apply knowledge and skills to any challenge.
Overview
12
12
years of professional experience
1
1
Certification
Work History
ESPN FAN SUPPORT SPECIALIST
SUTHERLAND GLOBAL SERVICES
07.2022 - Current
- Utilized strong communication skills to address customer inquiries via phone, email, and chat.
- Achieved positive customer experiences through effective issue resolution techniques.
- Collaborated with other departments to resolve escalated customer inquiries efficiently.
- Prioritized issues through proper documentation and monitoring to facilitate timely resolution and escalation.
- Established customer loyalty through friendly and professional service.
LINE COOK
SANDBAR WATERFRONT GRILL
08.2019 - 02.2021
- Thrived under pressure in high volume environments, consistently delivering quality execution in food preparation.
- Coordinated multiple tasks simultaneously, maintaining product quality and service times during peak hours.
- Memorized restaurant recipes to accurately and quickly prepare dishes.
- Ensured cleanliness and organization of work area, including cooking surfaces, utensils, and equipment, to support efficient kitchen operations.
BASKETBALL CAMP COUNSELOR
RIVERSIDE FALCONS BASKETBALL ASSOCIATION
09.2014 - 09.2019
- Led a group of up to 20 campers, demonstrating strong leadership and fostering teamwork and collaboration.
- Motivated campers to excel through consistent positive reinforcement and encouragement, enhancing their confidence.
- Developed individualized training plans for each camper based on their skill level and goals.
- Monitored camper behavior, ensuring adherence to safety regulations and fostering a secure environment.
Crew Team Member
Five Guys Burgers
Windsor, Ontario
12.2018 - 08.2019
- Provided excellent customer service by taking orders and answering questions.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Operated cash register accurately and efficiently.
- Collaborated with other crew members to complete tasks quickly and efficiently.
- Executed orders from senior leadership with precision and consistency.
SALES AGENT
YESA INC
05.2019 - 08.2019
- Developed excellent customer service and problem-solving skills while managing incoming sales inquiries.
- Recognized as a top performer by consistently exceeding monthly quotas.
- Performed regular follow-ups with customers to ensure their continued satisfaction with products and services provided.
- Trained team members on various aspects of direct selling processes and procedures.
Camp Counselor
Muskoka Woods Resort
10.2016 - 10.2018
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Led groups of children safely through a variety of camp activities.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
Education
High School Diploma -
St. Josephs Catholic High School
Windsor, Canada06-2018
Skills
- Database Management
- Effective Communication
- Empathy and patience
- Time Management
- Problem-solving abilities
- Teamwork and collaboration
- Analysis and resolution
- Task prioritization
Certification
• Smart Serve Certificate
• Sales License
• Security Guard License
• CPR & First Aid
• Sales License
• Security Guard License
• CPR & First Aid
Community Service & Volunteer Work
Camp Counselor
- Riverside Falcons Basketball Association
- Muskoka Woods Resort
- Windsor Islamic Association
References
References available upon request
Timeline
ESPN FAN SUPPORT SPECIALIST
SUTHERLAND GLOBAL SERVICES
07.2022 - Current
LINE COOK
SANDBAR WATERFRONT GRILL
08.2019 - 02.2021
SALES AGENT
YESA INC
05.2019 - 08.2019
Crew Team Member
Five Guys Burgers
12.2018 - 08.2019
Camp Counselor
Muskoka Woods Resort
10.2016 - 10.2018
BASKETBALL CAMP COUNSELOR
RIVERSIDE FALCONS BASKETBALL ASSOCIATION
09.2014 - 09.2019
High School Diploma -
St. Josephs Catholic High School