Jarod Scull
Danville
Summary
Dynamic and reliable professional with experience at Club Sport, excelling in customer satisfaction and efficient cashier services. Known for patience and empathy. I effectively resolved guest concerns while maintaining a clean and organized front desk. Proven ability to handle transactions accurately, ensuring a seamless experience for customers. Created many great relationships with the members at Club Sport and will always try to bring a smile to there face.
Overview
3
3
years of professional experience
Work History
Front Desk/Cashier
Club Sport
10.2022 - Current
- Assisted in resolving guest complaints and concerns, ensuring a high level of satisfaction.
- Handled phone inquiries professionally, providing prompt assistance or transferring calls as needed for optimal guest service.
- Enhanced customer satisfaction by providing efficient and accurate cashier services at the front desk.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Welcomed customers and helped determine their needs.
Cashier
Dicks Sporting Goods
10.2021 - 12.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Education
High School Diploma -
Diablo Valley College
Pleasant Hill, CASkills
- Patience and empathy
- Quick learner
- Workplace cleanliness
- Reliability and punctuality
- Team player attitude
- Conflict resolution
Timeline
Front Desk/Cashier
Club Sport
10.2022 - Current
Cashier
Dicks Sporting Goods
10.2021 - 12.2021
High School Diploma -
Diablo Valley College
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