Jarnail Singh
Surrey,BC
Summary
Dynamic customer service professional with proven success at Save-On-Food, adept at resolving complaints and enhancing customer satisfaction. Skilled in product knowledge and effective communication, I consistently achieved sales targets while fostering teamwork. My strong work ethic and leadership abilities drive positive outcomes in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Customer Service Associate
Save-On-Food
03.2025 - Current
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Managed high call volume with exceptional time management skills, minimizing wait times for customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Dairy Farm Worker
Sekhon Diary
03.2023 - 12.2024
- Maintained clean and sanitary conditions in the barn, contributing to overall herd health and welfare.
- Helped establish new partnerships with local suppliers of inputs like feed ingredients or veterinary services at competitive prices without compromising quality standards in the dairy operation.
- Improved calf health through regular monitoring, vaccination schedules, and timely treatments for illnesses.
- Enhanced milk production by implementing efficient milking techniques and ensuring proper handling of dairy cows.
Sales Associate Member
Easy
04.2020 - 02.2022
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Education
No Degree - Arts
Punjab School Education Board
Punjab04-2014
Skills
- Customer service
- Customer support
- Product knowledge
- Appointment scheduling
- Strong communication skills
- Patience and encouragement
- Hard working
- leadership and a good team member
Languages
English
Full Professional
Dutch
Full Professional
Punjabi
Full Professional
Timeline
Customer Service Associate
Save-On-Food
03.2025 - Current
Dairy Farm Worker
Sekhon Diary
03.2023 - 12.2024
Sales Associate Member
Easy
04.2020 - 02.2022
No Degree - Arts
Punjab School Education Board
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