Sukhmanpreet Kaur
Mississauga,ON
Summary
Dedicated Medical Receptionist with a proven track record at Medicaid Hospital, excelling in patient coordination and support. Expert in medical terminology and Microsoft Office, coupled with exceptional customer service skills. Achieved significant improvements in patient satisfaction through effective problem-solving and relationship building. Adheres strictly to HIPAA, ensuring confidentiality and trust.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Early Childhood Education Teacher
Best Brains Learning Center
Mississauga, ON
09.2024 - 12.2024
- Communicated regularly with parents and guardians regarding their child''s progress, addressing any concerns or questions promptly and professionally.
- Analyzed assessment data to identify areas for improvement and adjusted instruction accordingly, resulting in increased student achievement.
- Organized field trips and extracurricular activities that enriched students'' educational experiences outside of the classroom setting.
- Implemented hands-on activities that encouraged creativity and critical thinking while supporting curriculum goals.
- Adapted lessons and instructional materials to meet the diverse needs of students, providing differentiated support as needed.
- Served as a mentor for new teachers, providing guidance on best practices in early childhood education and sharing valuable resources.
Medical Receptionist
Medicaid Hospital
Amritsar,Punjab,India
01.2023 - 11.2023
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Education
Early Childhood Education -
Canadore College of Applied Arts And Technology
Brampton, ONSkills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Microsoft office
- Documentation
- Customer service
- Problem-solving
- Cash handling
- Critical thinking
- Data entry
- Relationship building
Languages
English
Full Professional
Certification
First Aid & CPR/AED Level c
WHIMS
WSIB
Timeline
Early Childhood Education Teacher
Best Brains Learning Center
09.2024 - 12.2024
Medical Receptionist
Medicaid Hospital
01.2023 - 11.2023
Early Childhood Education -
Canadore College of Applied Arts And Technology