Jared Silva
Imperial
Summary
Dynamic and results-driven professional with extensive experience at Target Corporation, excelling in customer service and problem-solving. Proven ability to analyze issues and implement effective solutions while demonstrating excellent communication skills. Certified in Crown equipment operation, adept at enhancing product sales and ensuring customer satisfaction in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Food and Beverage Expert
Target Corporation
07.2022 - Current
- Excellent communication skills, both verbal and written.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked well in a team setting, providing support and guidance.
- Learned and adapted quickly to new technology and software applications.
- Managed time efficiently in order to complete all tasks within deadlines.
Guest Service Advocate
Target Corporation
10.2020 - 07.2022
- Analyzed customers' issues and complaints and initiated corrective actions.
- Greeted each customer and solved all issues and complaints via face-to-face or on phone.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Science - Administration of Justice
Imperial Valley College
Imperial, CA06-2020
Correctional Science
Imperial Valley College
Imperial, CA06-2020
High School Diploma -
Imperial High School
Imperial, CA06-2017
Skills
- Analytical
- Critical thinking
- Baler operation
- Crown Wave Certified
- Crown Walkie Stacker Certified
- Crown Electric Pallet Jack Certified
- Product sales
- Excellent communication skills
- Problem-solving
- Customer service
- Product restocking
Timeline
Food and Beverage Expert
Target Corporation
07.2022 - Current
Guest Service Advocate
Target Corporation
10.2020 - 07.2022
Associate of Science - Administration of Justice
Imperial Valley College
Correctional Science
Imperial Valley College
High School Diploma -
Imperial High School
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