JARED PELLEY

• Installation, commissioning and service of industrial equipment (Worldwide)
• Installed, configured, tested and maintained operating systems, application software, and system management tools, B&R industrial automation HMI / PLC operating systems, low voltage control circuits, high voltage electrical, mechanical, pneumatic, hydraulic, VFD, servo motors and robotics.
• When in the manufacturing plant duties include machine assembly, F.A.T., commissioning machines and equipment, customer visit demos, collaborating with engineering on design changes, R&D projects, also working closely with Quality Control, testing, measuring parts components, issuing NCR for non conformity's.
• Use of E-Drawings, Syspro, automation studio, site manager / remote access troubleshooting customer issues, machine onboard diagnostics, electrical and mechanical schematics
• Assisted in the creation of training materials for new Technical Representatives, and machine manuals for customers.
• Contributed insights during product development meetings, helping guide feature enhancements based on customer feedback.

K-lineConstruction

• Providing installation and service of strand, fiber optic cable, coax, and all related electronic equipment for Bell, Eastlink, Telus, and Rogers.
• Aerial plant access is provided using bucket trucks, ladders, and underground plants through manhole access.
• Ensured optimal network functionality through diligent monitoring of broadband systems and infrastructure.
• Began training in Fiber optic splicing.

Eagle Telecom (Field Detailer / Site Surveyor)

• (Bell Aliant Fiber OP Project)
• Develop a platform for manufacturing and placement of Fiber, advising of “make ready” safety issues in the field involving the power company and communication companies.

• Install (splice/cut) various coaxial cable types, amps, splitters, trunks, mini bridgers, nodes etc, use of ladders, 40’ bucket trucks, spurs [gaffs].
• Service, installation and set up of system component upgrades.
• Knowledge of radio frequency, bandwidth, channel plan and decibel input-output levels.
• AC/DC voltage, power supplies, rough balancing and sweep networks using Sadelco, and CaLan sweep/ingress analyzer.
• Testing for egress/ingress, dead and live plant upgrades on both Eastlink and Rogers, transferring existing telephone/cable/internet customers to the new system, progress reports, MDU upgrades.
• Troubleshot issues related to broadband equipment, swiftly identifying root causes of malfunctions and implementing appropriate solutions.
• Ensured optimal network functionality through diligent monitoring of broadband systems and infrastructure.

• Managed high-stress situations effectively, maintaining professionalism under pressure, help customers understand their bill and explain charges
• Developed strong product knowledge to provide informed recommendations based on individual customer needs.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and Bell alike.

• Electrical wiring of backlit signs, neon, electronically controlled sign systems, soldering components, vinyl-graphic applications, customer service, welding using Arc and MIG, spot welding, spray painting, service and installations using Boson chair, swing-stage, Sky-hook 100’ crane, 40’ bucket truck.
• Service and install fire alarms, emergency lighting, and parking lot lighting systems.