Jared Castro
Bakersfield
Summary
Dedicated operations professional with extensive experience in warehouse conveyor belt management and customer service, leveraging a detail-oriented approach to enhance efficiency and resolve challenges in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Conveyor Jam Clearer
Amazon Fulfillment Centre and Service Provider
11.2021 - Current
- Proactively monitored multiple conveyor lines to ensure smooth operations, contributing to increase outbound package efficiency over three consecutive years
- Identified and resolved recurring issues on conveyor belts , implementing corrective measures that led to a reduction in line stoppages
- Collaborated with cross-functional teams to streamline sorting and packing processes, enhancing overall workflow and decreasing processing time
- Maintained a high standard of workplace safety by adhering to protocols and reporting potential hazards to management
Receptionist
Dc Income Tax Service
03.2017 - 10.2020
- Managed scheduling and front desk operations for a dual-function office, balancing tax services and real estate client needs with efficiency and professionalism
- Ensured client satisfaction by promptly addressing inquiries and providing detailed information about tax filing processes and real estate transactions
- Implemented a client feedback mechanism that improved service delivery based on customer insights, increasing overall client satisfaction ratings
PTL Utility Maintenance
Ross Stores Distribution Center
08.2017 - 03.2019
- Monitored and operated conveyor lines to ensure relentless package flow and operational stability in a high-volume distribution center
- Quickly identified and resolved mechanical issues, allowing for continuous operation and significant downtime reduction
- Contributed to process improvement discussions by sharing insights and suggesting operational enhancements based on front-line experiences
Education
High School Diploma -
Liberty High School
01.2016
Skills
- Attention to Detail
- Conveyor Belt Operations
- Problem Solving
- Customer Service
- Multitasking
- Time Management
- Technical Troubleshooting
- Effective Communication
- Team Collaboration
- Standard Safety Procedures
Certification
Federal Aviation Administration Remote Drone Operator
Languages
Spanish
Native or Bilingual
Timeline
Conveyor Jam Clearer
Amazon Fulfillment Centre and Service Provider
11.2021 - Current
PTL Utility Maintenance
Ross Stores Distribution Center
08.2017 - 03.2019
Receptionist
Dc Income Tax Service
03.2017 - 10.2020
Federal Aviation Administration Remote Drone Operator
High School Diploma -
Liberty High School
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