Hardworking employee enthusiastic about learning the sales field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
9
9
years of professional experience
Work History
Owner/Operator
Twisted Bar Services
08.2019 - Current
Work with clients and maintain close relationships
Focus on bringing new business, and closing deals with clients and companies in the industry
Manage invoicing and billing
Run marketing campaigns that are directed to a specific demographic
Create and manage new systems and products for the company
Creating goals and working to exceed quotas for the company.
Increased customer satisfaction by providing high-quality services and timely communication.
Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Bartender/Server
The Keg Steakhouse and Bar
08.2019 - Current
Responsible for engaging with guests to answer any questions or concerns that may arise.
Greet guests and give them an experience that meets and exceeds their expectations
Was given the Best Bartender of 2018 reward.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Financial Clerk Student Intern
Government of Canada
05.2018 - 08.2018
Worked with basic accounting software to make and maintain data entries
Developed new sorting system for files to make older files easier to find
Maintained gas and diesel budgets to ensure that it was staying on track.
Improved financial accuracy by performing meticulous account reconciliations and identifying discrepancies.
Bartender/Server
The Keg Steakhouse and Bar
08.2017 - 08.2019
Grill Cook/Line Cook/Dishwasher
The Keg Steakhouse and Bar
08.2014 - 08.2017
Worked with a team of people to ensure that food was coming out on time and coming out in the quality standards of the establishment
Ensured that everything within the kitchen was meeting the restaurants standards as well as health and safety standards
Trained multiple people in a variety of different positions
Received best culinary and best sauté/plate cook awards, as well as an employee of the month award.
Education
BBA - Finance
Okanagan College
Kelowna, BC
01.2021
Business Administration Diploma (Financial Services Specialty) -
Assiniboine Community College
Brandon, MB
05.2019
Skills
Customer Relationship Management (CRM)
Customer Success
Business Innovation
Leadership
Volunteer Experience
09/2018, 06/2019, President of Business Club, Assiniboine Community College, Brandon, MB
2015, 2017, Seasonal Volunteer, Winnipeg House of Brandon, Brandon, MB
References
BRANDON WILKINSON, General Manager , The Keg Steakhouse and Bar, (780) 832-7628
SIERRA MOUSSEAU, Bar Manager, The Keg Steakhouse and Bar, (705) 816-2317
BRANDI CULL, Bartender, Twisted Bar Services, (250) 899-1507
MARCO ABAYA, Manager, The Keg Steakhouse and Bar, (587) 777-1883
Timeline
Owner/Operator
Twisted Bar Services
08.2019 - Current
Bartender/Server
The Keg Steakhouse and Bar
08.2019 - Current
Financial Clerk Student Intern
Government of Canada
05.2018 - 08.2018
Bartender/Server
The Keg Steakhouse and Bar
08.2017 - 08.2019
Grill Cook/Line Cook/Dishwasher
The Keg Steakhouse and Bar
08.2014 - 08.2017
BBA - Finance
Okanagan College
Business Administration Diploma (Financial Services Specialty) -