Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jared Boyd

Richmond,BC

Summary

Skilled Installation Technician at EG Boyd Installations, with background in commercial and residential flooring installations. Enhanced customer satisfaction and reduced service callbacks through expert installation and meticulous troubleshooting. Significantly contributed to process improvements and productivity, ensuring safety and efficiency in every project.

Comprehensive background in installation and maintenance; successfully executed complex installations and ensured high customer satisfaction. Demonstrated ability in troubleshooting and problem-solving to meet client needs.

Overview

12
12
years of professional experience

Work History

Installation Technician

EG Boyd Installations
01.2013 - Current
  • Actively participated in team meetings, contributing valuable input toward process improvements and increased productivity.
  • Used hand and power equipment for various types of installations.
  • Maintained high level of safety when using hand and power equipment for various types of installations.
  • Completed installations within deadlines, adhering to company policies and safety guidelines.
  • Enhanced customer satisfaction by providing efficient installation services and timely resolution of issues.
  • Provided excellent customer service, addressing questions and concerns during the installation process.
  • Followed all company guidelines regarding safety procedures when out in field.
  • Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
  • Proactively resolved conflicts with clients when needed, ensuring all parties were satisfied with the final installation outcomes.
  • Established and maintained effective working relationships with vendors and contractors to support operations.
  • Reduced service callbacks by ensuring accurate installations and proper equipment testing.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Reduced repeat service calls with meticulous attention to detail during initial installations and repairs.

Education

High School Diploma -

Vancouver College
Vancouver
06-2004

Skills

  • Equipment installation
  • Power tools operation
  • Customer service
  • Troubleshooting skills
  • Problem analysis
  • Troubleshooting
  • Repair services
  • Installation planning
  • Basic carpentry
  • Maintenance and repair
  • Assembly and installation
  • Installation methodologies
  • Troubleshooting and diagnosis
  • Routine maintenance

Timeline

Installation Technician

EG Boyd Installations
01.2013 - Current

High School Diploma -

Vancouver College
Jared Boyd