JARAE HENRY
Summary
Experienced with overseeing all facets of warehouse operations, including inventory management and logistics coordination. Utilizes effective communication and leadership to ensure seamless workflow and team cohesion. Track record of maintaining high safety standards and operational efficiency.
Overview
20
20
years of professional experience
Work History
Warehouse Manager/Dispatcher
Scan Global Logistics
02.2020 - 06.2024
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
- Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Managed daily trucking operations, ensuring safety compliance and adherence to regulations.
Driver Supervisor/Parts Delivery Driver
Ultra Auto Parts
05.2018 - 12.2019
- Promoted a culture of teamwork among drivers, fostering collaboration and strong working relationships.
- Coordinated with maintenance teams to ensure timely repairs and preventative maintenance on vehicles, minimizing downtime and ensuring fleet reliability.
- Handled disciplinary actions when necessary while maintaining professionalism and fairness.
- Provided ongoing support to drivers throughout their employment journey, including orientation training sessions to new hires or refresher courses as needed.
Customer Service Representative
Business White Pages
01.2012 - 09.2016
- Data entry
- Sales verification
- Customer service
Administrative Agent Class 2
IRGLM Institute of Rehabilitation Gingras-Lindsay of Montreal
01.2009 - 01.2012
- General clerical work
- Client admissions and discharge
- Keeping schedule and follow-up appointments
- Medical records (classifying and retrieving files, look over files)
- Storeroom and Reception clerk (receipt entry and merchandise delivery)
Security Receptionist / Maintenance Attendant
CSSS Lucille-Teasdale Centre d'hébergement J.-Henri-Charbonneau
01.2007 - 01.2009
- Dispatch all calls to various departments
- Arming all security alarms, doing the rounds
- Housekeeping
- Laundryman
Supervisor (Team Leader)
Atelka (Fido Solutions)
01.2005 - 01.2007
- Floor support (answering agents questions)
- Customer service representative
- Tending to customers needs
- Diagnosing the technical problems
- Various campaign (inbound and outbound)
- Salesman on a mixture of campaigns
Stock Clerk / Postal Counter Clerk
Jean Coutu
01.2004 - 01.2005
- Stocking merchandise
- Pricing Merchandise
- Sending all types of postal parcels
- Issuing money orders and sending money via Money Gram
Education
No Degree - Professional Class 1 Driver
CENTRE DE FORMATION DU ROUTIER DE MONTRÉAL
Montreal East, QC03-2023
Vanier College
St-Laurent, Québec01.2006
Skills
- Proficient in English
- Fluent in French
- Consistent punctuality
- Reliable team member
- Flexible in adapting
- Shipping and receiving
- Forklift operations
- Warehouse operations
- Inventory and stocking
- Weather conditions awareness
- Employee management
- Logistics coordination proficiency
Particular Skills
- Languages spoken and written: English and French
- Flexible
- Punctual
- Responsible
- Attentive to detail
- Initiative
- Ability to adapt
Languages
Spanish
Limited Working
Timeline
Warehouse Manager/Dispatcher
Scan Global Logistics
02.2020 - 06.2024
Driver Supervisor/Parts Delivery Driver
Ultra Auto Parts
05.2018 - 12.2019
Customer Service Representative
Business White Pages
01.2012 - 09.2016
Administrative Agent Class 2
IRGLM Institute of Rehabilitation Gingras-Lindsay of Montreal
01.2009 - 01.2012
Security Receptionist / Maintenance Attendant
CSSS Lucille-Teasdale Centre d'hébergement J.-Henri-Charbonneau
01.2007 - 01.2009
Supervisor (Team Leader)
Atelka (Fido Solutions)
01.2005 - 01.2007
Stock Clerk / Postal Counter Clerk
Jean Coutu
01.2004 - 01.2005
No Degree - Professional Class 1 Driver
CENTRE DE FORMATION DU ROUTIER DE MONTRÉAL
Vanier College
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