JAQUELYN RAMIREZ

* Efficiently processed and fulfilled online grocery orders, ensuring accuracy and timeliness.

* Carefully selected fresh produce, meats, and other items according to customer specifications.

* Communicated with customers regarding order substitutions or out-of-stock items, providing suitable alternatives.

* Organized and packaged orders securely for delivery or pickup, maintaining product integrity.

* Utilized handheld devices and software systems to track orders and manage inventory.

* Collaborated with store personnel to locate items and resolve order discrepancies.

* Adhered to food safety and sanitation guidelines while handling and packaging groceries.

* Provided exceptional customer service, addressing inquiries and resolving issues related to online orders.

* Maintained a clean and organized workspace, ensuring compliance with company standards.

* Assisted in restocking shelves and monitoring inventory levels to support online order fulfillment.

• Trained new employees and delegated daily tasks and responsibilities
• Generally responsible for loading and unloading packages, ensuring that they are loaded properly in store
• Prepared shift summary reports for supervisor and communicated regularly on goals and progress
• Resolved customer complained and issues and offered thoughtful solutions to maintain customer satisfaction
• Maintained clean and well-organized productions areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
• Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets

* Prepared and served a variety of smoothies, juices, and bowls according to company recipes and customer preferences.

* Operated blenders, juicers, and other equipment safely and efficiently.

* Provided excellent customer service, addressing customer inquiries and resolving complaints promptly.

* Maintained a clean and organized workspace, adhering to health and safety standards.

* Managed cash register, processed payments, and handled cash transactions accurately.

* Restocked inventory and supplies, ensuring adequate stock levels for smooth operations.

* Collaborated with team members to achieve daily sales targets and maintain store efficiency.

* Followed all company policies and procedures, including food safety guidelines and sanitation protocols.

* Assisted in opening and closing duties, including setting up equipment and cleaning the store.

* Participated in training sessions to improve product knowledge and customer service skills.