Jaqueline Tjeriko
Edmonton,Alberta
Summary
Caring professional prepared to deliver case management and client advocacy. Dedicated to helping others achieve progress toward goals and meet specific needs. Wide-ranging knowledge of applicable services and professionals appropriate for clients.
Overview
11
11
years of professional experience
Work History
Community Support Worker
Good Samaritan Society
11.2023 - Current
- Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
- Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
- Developed personalized care plans, addressing each client''s unique needs and goals for improved quality of life.
- Collaborated with multidisciplinary teams to ensure seamless delivery of community support services and optimal client outcomes.
- Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
- Established trust-based relationships with clients through empathetic communication and active listening skills.
- Helped clients navigate social services system and access needed resources.
Housekeeping Room Attendant
Civeo Athabasca Lodge
01.2013 - 06.2023
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Reduced housekeeping complaints by ensuring consistent adherence to hotel standards and procedures.
- Improved room turnaround times by efficiently managing daily tasks and prioritizing room assignments.
- Contributed to positive guest experiences with meticulous attention to detail in all aspects of room cleaning and presentation.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
- Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
Education
No Degree - Community Service Worker
Academy of Learning Career College
Edmonton, AB05.2024
Skills
- Client Needs Assessments
- Drug abuse prevention
- Social integration
- Counseling
- Service planning
- Life Skills Training
- Disability Awareness
- Problem-Solving
- Time Management
- Problem-solving abilities
- Excellent Communication
- Interpersonal Skills
Timeline
Community Support Worker
Good Samaritan Society
11.2023 - Current
Housekeeping Room Attendant
Civeo Athabasca Lodge
01.2013 - 06.2023
No Degree - Community Service Worker
Academy of Learning Career College
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