JAQUELINE GALDAMEZ
Canoga Park
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
UCLA Health
01.2024 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
- Scheduled, coordinated and confirmed appointments and meetings.
Office Assistant/Optical Assistant
Affordable Vision Center
12.2021 - 01.2024
- Managed administrative duties with phone reception, appointment scheduling and payment processing
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
Medical Front Office Receptionist
Ophthalmology Associates of The Valley
08.2019 - 12.2021
- Check in Duties include: Multi-phone call answering, Chart set up, Insurance verification, Submitting Authorizations for HMO groups
- Check out duties: Collect payments, Schedule future recalls, Referring patients for consults
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
Ophthalmic Technician/Medical Receptionist
Karlin Eye Group
06.2014 - 08.2019
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Performed thorough medical history assessments as part of the pre-examination process for new patients.
- Checked patient insurance, demographic, and health history to keep information current.
- Increased efficiency in prescription refill requests by coordinating with pharmacies and obtaining necessary provider approvals promptly.
- Processed medical insurance claims and payments.
Education
MEDICAL ASSISTANT
UEI COLLEGE
Van Nuys, CA05.2012
Skills
- Quick problem solver
- Calm and level-headed under stress
- Medical terminology knowledge
- Reliable transportation
- Cash Handling
- Telephone Etiquette
- Prescription Refills
- Patient Eligibility Requirements
- Payment Scheduling and Collection
- Scheduling Tests and Procedures
- Insurance Authorizations
- Eye Anatomy Knowledge
- Chart documentation
- Glaucoma Screening Techniques
- Fundus Photography Proficiency
- Visual prescreening
Timeline
Administrative Assistant
UCLA Health
01.2024 - Current
Office Assistant/Optical Assistant
Affordable Vision Center
12.2021 - 01.2024
Medical Front Office Receptionist
Ophthalmology Associates of The Valley
08.2019 - 12.2021
Ophthalmic Technician/Medical Receptionist
Karlin Eye Group
06.2014 - 08.2019
MEDICAL ASSISTANT
UEI COLLEGE
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