Jaqueline N. Diesta
Edmonton,Philippines
Overview
23
23
years of professional experience
Work History
Caregiver
Home Childcare
04.2024 - Current
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted with daily living activities, running errands, and household chores.
CSR
Alorica
11.2018 - 02.2019
- Provide product/services information, answer questions, and resolve any emerging problems that our customer might face with accuracy and efficiency
- Help customers with complaints and questions, give customers information about products and services, take orders, and process returns
In-Charge, Supervisor
Upper Crust Café
02.2015 - 10.2015
- Responsible in overall Operation
- Making Schedule for the Staff
- Purchasing/Doing Weekly Grocery for the Store
- Doing Everyday Reports
- Inventory
- Encoding and Ordering Stocks from the Supplier
- Taking Orders
- Welcoming the Guests
Sales & Marketing
Happy Music & Lifestyle Inc- Ukulele Philippines
12.2013 - 06.2014
- Selling Music Instrument specifically (Ukulele and Accessories)
- We offer different kinds of Ukulele from Local (Cebu, Pampanga) to Imported from Hawaii, USA, Taiwan, Japan, China
- We also offer some Workshops and Teach Ukulele Lessons in our Shop and in Different Schools around Metro Manila
Waitress (Business Class Lounge Terminal 4)
Emirates Flight Catering
11.2012 - 05.2013
- Assisting all the Business Class passenger 24/7 to ensure help at hand when needed and a warm welcome
- We offer the Guest a gourmet selection of hot and cold delicacies from around the world, the dining options in our Emirates Business Class Lounge
- They can also enjoy fresh drinks from our juice bars, along with a complete menu of soft drinks, beers, wines, spirits and hot beverages
Waitress
The Café Bateel International
01.2010 - 05.2011
- Responsible in taking the order of the guest
- Giving a good quality service
- Assisting the guest
Waitress (Docklands Restaurant)
Dhow Palace Hotel
08.2008 - 12.2009
- Responsible for servicing a section of 20 guests in time-sensitive situations
- Increased knowledge of Old and New World wines
- Fine-tuned teamwork skills to achieve common goals
- Banquet Server (Banquet) & Dhow Café (Barista)
- Responsible for serving a section of 100-300 guests in time-sensitive situations
- Periodically worked 3-5 consecutive 12-14-hour shifts
- Worked unsupervised and performed all opening, operational, closing duties
- Responsible in ensuring that store standards are met by providing customers with prompt service, quality beverages and products within a friendly, welcoming and clean store environment
Food Attendant
Katips Bar & Restaurant
02.2007 - 04.2007
Receptionist
Mr. Choi Kitchen
11.2005 - 04.2006
Service Crew
Red Ribbon Bakeshop Inc.
08.2004 - 01.2005
Room Attendant
Best Western Hotel La Corona
04.2002 - 07.2003
- Room Attendant- responsible in making up rooms and providing amenities needed by the guest
- Kitchen Staff- do food preparation, cooking, dishwashing, inventory
Education
Diploma - Caregiver
MMS Development Inc.
Philippines03.2020
Bachelor of Science - Hotel and Restaurant Management
La Consolacion College Caloocan
Caloocan, Metro Manila01.2003
Secondary -
Jose P. Laurel High School
Manila01.1999
Skills
- Ability to learn quickly
- Effective oral communication skills
- Strong interpersonal skills
- Ability to work as part of a team
- Ability to deliver excellent customer service
- Flexibility and Multitasking
Languages
English
Professional Working
Beneficiary
Belinda Diesta, Mother, 44 Marulas B., Caloocan City, Metro Manila, 1406, Philippines, (+63) 926-7023821
Dependents
- Father, Danilo Diesta, 10/16/57, Manila, Seafarer
- Mother, Belinda Diesta, 06/07/57, Masbate, Masbate, Housewife
- Sister, Catherine Diesta De Guzman, 11/15/79, Manila, Married, High School Teacher
Training
- MMS Development Training Center, 09/01/19 to 03/31/20, Gabriel Building, 399 Aguilar Compound, Alabang - Zapote Road, Talon 1, Las Pinas, 1747, Metro Manila, Caregiving
- Informatics Computer Institute, 09/01/03 to 11/30/03, Short Course in MS Office Productivity (MS Word and Excel)
- Casa Blanca, Intramuros Manila, 2001, Overview of Fidelio Program for Front Office Operation
- National Teachers College Manila, 2001, National Seminar on Current Trends and Issues in Hospitality and Restaurant Industry
Personal Information
- Place of Birth: Caloocan City, Metro Manila
- Height: 5’1 ft.
- Weight: 130 lbs.
- Date of Birth: 04/03/82
- Gender: Female
- Nationality: Filipino
- Marital Status: Single
- Religion: Born Again Christian
Timeline
Caregiver
Home Childcare
04.2024 - Current
CSR
Alorica
11.2018 - 02.2019
In-Charge, Supervisor
Upper Crust Café
02.2015 - 10.2015
Sales & Marketing
Happy Music & Lifestyle Inc- Ukulele Philippines
12.2013 - 06.2014
Waitress (Business Class Lounge Terminal 4)
Emirates Flight Catering
11.2012 - 05.2013
Waitress
The Café Bateel International
01.2010 - 05.2011
Waitress (Docklands Restaurant)
Dhow Palace Hotel
08.2008 - 12.2009
Food Attendant
Katips Bar & Restaurant
02.2007 - 04.2007
Receptionist
Mr. Choi Kitchen
11.2005 - 04.2006
Service Crew
Red Ribbon Bakeshop Inc.
08.2004 - 01.2005
Room Attendant
Best Western Hotel La Corona
04.2002 - 07.2003
Bachelor of Science - Hotel and Restaurant Management
La Consolacion College Caloocan
Secondary -
Jose P. Laurel High School
Diploma - Caregiver
MMS Development Inc.
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