Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager
Vapeinn
Edmonton, Alberta
05.2021 - Current
Coached, mentored and trained team members in order to improve their job performance.
Established processes to ensure efficient workflow throughout the organization.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Enforced customer service standards and resolved customer problems to uphold quality service.
Managed inventory levels to meet demand without overstocking, reducing waste.
Delegated work to staff, setting priorities and goals.
Sales Associate
Liquor store
Edmonton, Alberta
01.2020 - 06.2020
Processed transactions using a point-of-sale system.
Handled customer complaints in a professional manner.
Demonstrated product features and benefits for customers' needs.
Greeted customers and provided exceptional customer service.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.