Japneet Singh
Brampton,Canada
Summary
Dedicated and client-focused healthcare professional with experience in administration, Warehouse, scheduling, and customer service. Seeking a pharmacy assistant role to leverage my organizational skills and ability to handle high volumes of work.
Overview
6
6
years of professional experience
Work History
Team Member
Uber
Brampton, Ontario
02.2024 - Current
- Delivered excellent customer service, resolving inquiries and ensuring a smooth experience.
- Managed scheduling and navigation to meet client needs efficiently.
- Demonstrated strong communication and problem-solving, adapting to challenges.
- Maintained high satisfaction ratings through professionalism in high-pressure situations.
Office Administrative Assistant
SS Platinum Healthcare Services
Brampton, Ontario
05.2023 - 10.2023
- Managed scheduling and coordination of healthcare staff, including nurses and support workers.
- Handled a high volume of incoming calls, addressing inquiries from clients, staff, and healthcare providers.
- Collaborated with community partners to ensure quality service delivery and patient satisfaction.
- Assisted in the recruitment and onboarding of nurses and administrative staff.
- Entered and maintained client information in healthcare software, ensuring accurate documentation and follow-ups.
- Processed insurance claims and liaised with insurance companies for approvals.
Team Leader
Subway
Oshawa, Ontario
09.2022 - 05.2023
- Provided exceptional customer service while managing front-line responsibilities.
- Efficiently handled orders and deliveries, especially during peak hours.
- Maintained inventory and ensured smooth operations during shifts.
- Resolved customer concerns promptly and effectively.
Medical Representative
LK Pharmaceuticals
Amritsar, Punjab
09.2019 - 11.2022
- Promote and sell pharmaceutical products to healthcare professionals.
- Build and maintain relationships with doctors and pharmacists.
- Conduct market research and monitor competitor activities.
- Provide customer support and ensure product availability.
- Maintain sales records and adhere to regulatory guidelines.
Team Member
Belvika Trade & Packaging
Brampton, Ontario
10.2021 - 09.2022
- Safely operate forklifts to transport materials within warehouse or manufacturing settings.
- Load and unload trucks, trailers, and containers efficiently, ensuring proper stacking.
- Support inventory control by accurately recording incoming and outgoing materials.
- Inspect materials for damage during loading, unloading, and transportation, reporting issues promptly.
Education
Healthcare Management - undefined
Northern College of Applied Arts and Technology
Scarborough, ON04.2022
Bachelors - Pharmacy
Khalsa College of Pharmacy
Amritsar, Punjab06.2019
Skills
- Client Coordination: Skilled in scheduling services and maintaining communication with clients, staff, and partners
- Customer Service: Strong verbal and written communication, adept at resolving inquiries in high-pressure environments
- Healthcare Software: Proficient in managing client data and appointments using various systems
- Multitasking & Prioritization: Efficient at handling multiple tasks and prioritizing client needs
- Medical Knowledge: Familiar with healthcare protocols and terminology, with experience in pharmacy and patient care
Languages
English
Professional Working
Timeline
Team Member
Uber
02.2024 - Current
Office Administrative Assistant
SS Platinum Healthcare Services
05.2023 - 10.2023
Team Leader
Subway
09.2022 - 05.2023
Team Member
Belvika Trade & Packaging
10.2021 - 09.2022
Medical Representative
LK Pharmaceuticals
09.2019 - 11.2022
Healthcare Management - undefined
Northern College of Applied Arts and Technology
Bachelors - Pharmacy
Khalsa College of Pharmacy