Japleen Kaur
Invermere,BC
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
2
2
years of professional experience
Work History
Retail Sales Representative
Gulzar Creations Pvt.ltd
04.2023 - 07.2023
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Utilized upselling techniques to promote additional products and increase sales..
- Increased sales and customer satisfaction through personalized servicing.
Sales Associate
Nike
05.2022 - 12.2022
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Sales Associate
H And M
01.2021 - 02.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
Education
BBA - Business Administration
Alexander College
Burnaby, BC09.2025
Skills
- Answering Customer Questions
- Productivity Maximization
- Stocking and Receiving
- Sales and Marketing
- Merchandising Proficiency
- Listening Skills
- Verbal Communication
- Customer Service
- Teamwork and Collaboration
- Conflict Resolution
- Effective Selling Techniques
- Product Guidance
- Serve Customers
- Negotiation Tactics
- Strategic Planning
- Personal Shopping
- Adapt to Diverse Groups
- Sales Goal Attainment
- Meeting Deadlines
- Time Management
Timeline
Retail Sales Representative
Gulzar Creations Pvt.ltd
04.2023 - 07.2023
Sales Associate
Nike
05.2022 - 12.2022
Sales Associate
H And M
01.2021 - 02.2022
BBA - Business Administration
Alexander College
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