Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Japjit Kaur

Vancouver,BC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 3 years of relevant work experience to your team.

Overview

5
5
years of professional experience

Work History

Clinic Administrative Assistant

QubeCore Sports And Rehab
06.2022 - Current
  • Enhanced patient experience by efficiently managing clinic appointments and scheduling.
  • Streamlined administrative processes for improved clinic operations and staff productivity.
  • Assisted in maintaining accurate medical records, ensuring confidentiality and compliance with HIPAA regulations.
  • Facilitated communication between patients, healthcare providers, and insurance companies to resolve billing issues.
  • Supported the clinic's financial management by accurately processing patient payments and insurance claims.
  • Organized medical supplies inventory, reducing waste and ensuring timely availability of necessary items.
  • Provided administrative support for efficient office operations, including document preparation, filing, and data entry tasks.
  • Prepared patient charts by gathering and organizing medical records ahead of appointments.

Liquor Store Supervisor

Fraser Commons
01.2022 - 06.2022
  • Increased customer satisfaction by implementing effective store management strategies and providing exceptional customer service.
  • Boosted sales through the implementation of promotional events, engaging product displays, and strategic merchandise placement.
  • Enhanced staff productivity by conducting regular performance evaluations, providing constructive feedback, and facilitating ongoing training opportunities.
  • Managed inventory levels to ensure optimal product availability while minimizing loss due to spoilage or theft.
  • Implemented efficient scheduling practices to maintain adequate staffing levels while controlling labor costs.
  • Reduced shrinkage rates by implementing tighter inventory controls and reinforcing employee awareness of loss prevention techniques.

Administrative Assistant

Bon Voyage COVID Clinic
09.2021 - 01.2022
  • Improved patient screening efficiency by implementing a streamlined COVID-19 testing process.
  • Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
  • Minimized wait times for patients by coordinating with healthcare professionals to optimize the flow of traffic during screenings.
  • Provided compassionate care for anxious patients by offering clear communication about the testing procedure and expectations for results delivery.
  • Supported operations management by maintaining an organized inventory of necessary supplies and PPE for optimal safety standards during screenings.

Server Supervisor

Park Inn By Radisson
04.2019 - 06.2021
  • Enhanced customer satisfaction by providing efficient and friendly service to guests.
  • Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
  • Collaborated with kitchen staff to ensure timely delivery of food orders while maintaining high-quality standards.
  • Trained new servers on company policies, procedures, and best practices for exceptional guest service.
  • Managed large parties effectively, coordinating with both front-of-house and back-of-house teams for smooth service execution.

Education

Associate of Arts - Health Sciences in Arts

Langara College
Vancouver, BC
01.2022

Skills

  • Telephone Etiquette Mastery
  • Effective Communication Techniques
  • Organizational Competencies
  • Decision Making Abilities
  • Professionalism and Discretion
  • Healthcare Billing Knowledge

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Clinic Administrative Assistant

QubeCore Sports And Rehab
06.2022 - Current

Liquor Store Supervisor

Fraser Commons
01.2022 - 06.2022

Administrative Assistant

Bon Voyage COVID Clinic
09.2021 - 01.2022

Server Supervisor

Park Inn By Radisson
04.2019 - 06.2021

Associate of Arts - Health Sciences in Arts

Langara College

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Japjit Kaur