Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jap Mann

Ottawa,ON

Summary

Personally, I am an Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. One has good listening skills combined with attentive and detail-oriented nature. Punctual and honest Employee with a solid background in fast-paced environments who Satisfies customers with exceptional service.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Travel Agent

FairDeal Travel
06.2023 - Current
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
  • Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
  • Followed up with customers to increase customer service with travel plans.
  • Collaborated with colleagues to create and promote special travel packages.

Demo Sampler

Club demonstration Service (Costco)
12.2021 - 06.2023
  • Served customers and followed outlined steps of service.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
  • Located items in costco when asked by customers
  • Promote products to customers
  • Greet over 150 customers

Cashier

Burger King
08.2021 - 11.2021
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Greeted over 150 customers per day.
  • Learned duties for various positions and provided backup at key times.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Diploma - Business Marketing

Algonquin College
Ottawa, ON
05.2024

High School Diploma -

Canterbury High School
Ottawa, ON
06.2021

Skills

  • Product demonstration
  • Data Entry
  • Dependable and Responsible
  • MS Office
  • Sabre Red Workspace
  • Teamwork and Collaboration
  • Organization and Time Management
  • Multitasking Abilities
  • Excellent Communication
  • Counterfeit Detection
  • Multilingual
  • First Aid/CPR

Certification

  • Counterfeit Money Detection Certificate (Dec. 2018)
  • First Aid and CPR certification (Feb. 2020)
  • TICO (Travel Industry Council Of Ontario) (May. 2023)

Languages

  • English
  • Punjabi
  • Hindi
  • Basic French

Timeline

Travel Agent

FairDeal Travel
06.2023 - Current

Demo Sampler

Club demonstration Service (Costco)
12.2021 - 06.2023

Cashier

Burger King
08.2021 - 11.2021

Diploma - Business Marketing

Algonquin College

High School Diploma -

Canterbury High School

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