JANVIK CHAUDHARI
Brampton,ON
Summary
Experienced in a fast-paced IT environment, I have honed technical support skills through troubleshooting, system maintenance, and user support. Proficient in swiftly diagnosing and resolving technical issues with a strong focus on customer satisfaction and efficiency. Seeking to transition into a new field to leverage transferable skills in problem-solving and technical aptitude for a valuable contribution.
Overview
1
1
year of professional experience
Work History
IT Support Technician (Intern)
Loyalist College IT Services
05.2024 - Current
- Provided technical support for students and staff, troubleshooting hardware and software issues
- Assisted in network maintenance, ensuring seamless connectivity across campus
- Installed and configured new systems, enhancing efficiency and security
- Managed and tracked IT inventory, ensuring optimal resource allocation
Personal Shopper
Real Canadian Superstore
09.2023 - Current
- Processed customer orders efficiently, ensuring accurate and timely fulfillment
- Enhanced customer satisfaction by delivering personalized shopping experiences
- Communicated effectively with customers to ensure order clarity and accuracy
- Streamlined internal processes to boost efficiency and improve customer retention
Community Outreach Volunteer
Loyalist College
11.2023 - 04.2024
- Organized workshops and events on critical topics such as nutrition, mental health, and financial literacy
- Fostered inclusivity by engaging with diverse community groups, strengthening the sense of belonging
- Provided administrative support, handling inquiries, scheduling, and record management
- Built strong relationships with community members and stakeholders to amplify outreach efforts
Education
Computer System Technician - Computer Engineering
Loyalist College
Toronto, ON05-2025
Skills
- IT Support & Troubleshooting
- Wireless networking
- Network Configuration & Maintenance
- Hardware & Software Installation
- Business Analysis & Problem-Solving
- Customer Service & Technical Support
- Product Knowledge & Inventory Management
- Strong Communication & Interpersonal Skills
- Attention to Detail & Process Improvement
Languages
English
Hindi
Timeline
IT Support Technician (Intern)
Loyalist College IT Services
05.2024 - Current
Community Outreach Volunteer
Loyalist College
11.2023 - 04.2024
Personal Shopper
Real Canadian Superstore
09.2023 - Current
Computer System Technician - Computer Engineering
Loyalist College
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