Janvi Upadhyay
Halifax,Nova Scotia
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dietary Aide and Wait Staff
Berkeley Retirement Home
09.2023 - Current
- Upheld efficiency of meal services by pre-setting tables before patients arrived.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.
- Cleaned and organized kitchen, dining and service areas.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Sandwich Maker
SUBWAY®Restaurants
01.2023 - Current
- Greeted guests, promoted specials, and took orders.
- Interpreted food order slips per shift to prepare food according to customer orders.
- Executed sandwich artistry duties with very low occurrence of errors.
- Assisted customers in choosing menu items by providing food complementing information.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Prepared salads, soups and sandwiches for customers.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Cashier
Dollarama
12.2022 - 04.2023
- Helped customers complete purchases, locate items, and join reward programs.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Learned duties for various positions and provided backup at key times.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Caretaker
Osprey
09.2022 - 11.2022
- Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Built positive professional tenant relationships for high satisfaction levels.
- Educated personnel on safety regulations for compliance with property rules.
Retail Store Manager
D-Mart Shopping Centre
07.2020 - 01.2021
- Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
- Trained team members in successful strategies to meet operational and sales targets.
- Completed routine store inventories.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Supervised guests at front counter, answering questions regarding products.
- Developed and implemented successful staff incentive programs to motivate employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Education
BBA - Business Administration
N.P.C.C.S.M
Kadi, IndiaPost-Baccalaureate Diploma - Business Management
Cape Breton University
Sydney, NS05.2024
Skills
- Task Prioritization
- Cash Handling
- Performance improvement
- Effective multi-tasking
- Communication
- Quick Learners
- Customer Relationship
Languages
English
Professional Working
Gujarati
Native or Bilingual
Hindi
Native or Bilingual
Accomplishments
- Resolved product issue through consumer testing.
- Suggested actionable improvements to training policies resulting in increased employee retention.
Certification
CPR First Aid
Food Handlers
Timeline
Dietary Aide and Wait Staff
Berkeley Retirement Home
09.2023 - Current
Sandwich Maker
SUBWAY®Restaurants
01.2023 - Current
Cashier
Dollarama
12.2022 - 04.2023
Caretaker
Osprey
09.2022 - 11.2022
Retail Store Manager
D-Mart Shopping Centre
07.2020 - 01.2021
BBA - Business Administration
N.P.C.C.S.M
Post-Baccalaureate Diploma - Business Management
Cape Breton University
Similar Profiles
Charles QuarmCharles Quarm
Registered Nurse (RN) at Berkeley Retirement HomeRegistered Nurse (RN) at Berkeley Retirement Home
Olivia LangleyOlivia Langley
Waiter at Berkeley Retirement ResidenceWaiter at Berkeley Retirement Residence
Afshan KhanAfshan Khan
Server at The Berkeley RetirementServer at The Berkeley Retirement