Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Janvi Khemchandani

Toronto,ON

Summary

Global Business Management graduate with expertise in financial analysis, customer relationship management, and business strategy. Demonstrated ability to analyze market trends and manage data effectively while delivering exceptional client service. Strong cross-cultural communication skills and experience collaborating with diverse teams. Proficient in Microsoft Excel, financial modeling, and CRM systems.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Consultant

Bell Canada
Toronto, Ontario
10.2023 - Current
  • Exceeded quarterly sales targets by 15% through strategic product positioning and relationship management.
  • Utilized CRM systems to manage leads and track sales activities effectively.
  • Optimized sales process with a structured follow-up system, reducing conversion time by 25%.
  • Applied consultative selling techniques to assess client needs and recommend tailored solutions.
  • Analyzed customer purchasing patterns to enhance solutions, increasing customer retention by 20%.
  • Maintained 95% customer satisfaction rating through responsive service and proactive issue resolution.

Quality Assurance Associate

Med Lab Research Private Limited
Vadodara, India
06.2022 - 07.2023
  • Conducted regular audits and inspections to ensure compliance with Good Laboratory Practices (GLP) and ISO standards.
  • Developed and updated Standard Operating Procedures (SOPs) to uphold regulatory compliance and quality standards.
  • Monitored quality control data, identified trends, and implemented corrective actions to enhance laboratory performance.
  • Collaborated with cross-functional teams to investigate nonconformities and implement preventive measures.
  • Coordinated preparation for internal and external audits, achieving timely resolution of findings.
  • Trained laboratory staff on quality assurance protocols and regulatory requirements to foster compliance culture.
  • Maintained accurate records of quality assurance activities, including deviation reports and Corrective and Preventive Actions (CAPAs).

Business Development Executive

Beverage Trade Network
Vadodara, India
03.2022 - 05.2022
  • Identified and engaged potential clients in beverage industry to promote networking and marketing solutions.
  • Conducted market research to analyze trends and identify opportunities for business growth.
  • Organized and promoted industry events, enhancing brand visibility and facilitating client acquisition.
  • Supported sales team in lead generation, outreach, and follow-up communications to nurture relationships.
  • Maintained accurate records of client interactions and sales activities within CRM system.

Education

Post-Graduate Certificate - Global Business Management

Georgian College@ILAC
Toronto, ON
04-2025

BBA - Business Administration And Management

Maharaja Sayaji Rao University of Baroda
Vadodara,India
05-2022

Skills

Technical: Market Research and Analysis, Quality Assurance and Control, Data Analysis and Reporting, Inventory Management Software, Financial Analysis, and Sales Forecasting

Platforms and tools: SAP, inventory management software, digital marketing platforms, Microsoft Office Suite (Excel, Word, PowerPoint), and Sales

Soft Skills: Issue Resolution (Technical and Non-Technical), Good Communication, Relationship Management, Customer Service, and Presentation Skills

Certification

Managerial Economics

Digital Marketing

References

References available upon request.

Timeline

Sales Consultant

Bell Canada
10.2023 - Current

Quality Assurance Associate

Med Lab Research Private Limited
06.2022 - 07.2023

Business Development Executive

Beverage Trade Network
03.2022 - 05.2022

Post-Graduate Certificate - Global Business Management

Georgian College@ILAC

BBA - Business Administration And Management

Maharaja Sayaji Rao University of Baroda

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Janvi Khemchandani