Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Volunteer Experience
Languages
College ELT club Co-Chair
Interests
Work Preference
Timeline

JANVI JOSHI

Toronto,ON
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Summary

Personable Office Administrator with experience in prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming calls, and fulfilling staff members' requests. Professional and welcoming in creating an upbeat work environment. Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture—documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Office Administrator

Synnex Healthcare Inc.
12.2023 - Current
  • Administer and maintain daily front office operations, while sorting and distributing mails/calls
  • Including greeting clients, responding to phone calls, and performing billing tasks with 100% accuracy
  • Trained 2 administrative assistants during a period of clinic expansion to ensure strict adherence to clinic policies
  • Creating insurance claims of patients aw well as calling insurance companies on urgency basis including HCAI and WSIB
  • Scheduling appointments of doctor visits and procedures in timely manner by using UNIVERSAL scheduling software
  • Typed drafts, memos at 100wpm speed, and prepared weekly reports to management
  • Restocking each medical room with adequate supply of medications and supplies in preparation for patients
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.

Manager

Church's Texas Chicken
05.2023 - 03.2024
  • Handling cash, scheduling shifts, dealing with customers, inventory ordering
  • Processed sales transactions using POS systems, accurately handling cash and credit card payments with attention to details
  • Contributing to visual merchandising efforts by creating eye-catching displays and strategically placing products to increase sales
  • Maintaining the store's cleanliness and organization, ensuring all merchandise was well-stocked and presented
  • Resolving customer complaints and inquiries in timely and professionally

Packer

Lululemon
11.2023 - 04.2024
  • Picking, packing, and labeling for shipment
  • Working safely around moving machinery
  • Collaborated with team members to exceed daily sales goals by 75%, recommending and promoting merchandise to customers

Picker and Packer

National Logistic Services (NLS)
05.2023 - 08.2023
  • Picking products and packing them for shipment
  • Maintaining skids, aisle, restocking clothes, shipping items
  • Consistently exceeded daily sales goals by recommending and promoting merchandise to customers, showcasing a natural sales ability
  • Effectively managed inventory of products and supplies, ensuring that all items were stocked and ready for use during peak hours
  • Manually and mechanically loaded and unloaded materials from pallets, skids, platform, cars, lifting devices, or other transport vehicles

Medical Office Assistant

Hind Hospital
08.2022 - 01.2023
  • Maintained medical records, technical library and correspondence files
  • Answered 40-50 calls per 4-hour shift and directed calls to appropriate staff
  • Performed various clerical and administrative tasks, such as ordering and maintaining inventory of supplies
  • Scheduling patient diagnostic appointments, surgeries, and medical consultations

Education

Office Administration Health Services

Mohawk College

Skills

  • Quick books
  • Proficient in Microsoft
  • Phone etiquette
  • Proficient in QuickBooks
  • Customer Service
  • Conflict Resolution
  • Communication
  • Problem-Solving
  • Teamwork and Collaboration
  • Time management
  • Quick Learner
  • Verbal and written communication
  • Friendly, Positive Attitude

Accomplishments

  • Achieved promotion in 3 months by completing tasks with accuracy and efficiency.
  • Documented and resolved client issues which led to growth of the company.
  • Co-Chair of ELT club in college.
  • Peer tutor

Certification

  • WHIMS
  • First AID
  • AED
  • CPR "C" level
  • Ontario Security Guard
  • Smart Serve

Volunteer Experience

  • Brampton Civic Hospital, Brampton, Escorting patients to designated areas, helping patients, receiving phone calls, greeting patients, taking samples to designated laboratory staff.
  • Medical Health clinic at college

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

College ELT club Co-Chair

Providing lectures to the students for english language, and presentation skills.

Interests

Reading

Writing

Music

Art

Work Preference

Work Type

InternshipFull TimePart Time

Timeline

Office Administrator - Synnex Healthcare Inc.
12.2023 - Current
Packer - Lululemon
11.2023 - 04.2024
Manager - Church's Texas Chicken
05.2023 - 03.2024
Picker and Packer - National Logistic Services (NLS)
05.2023 - 08.2023
Medical Office Assistant - Hind Hospital
08.2022 - 01.2023
Mohawk College - , Office Administration Health Services
JANVI JOSHI